About me

Learning about me!

I am a dedicated Virtual Assistant and Customer Service Representative who’s passionate about making a meaningful impact in every role I take on. With over five years of experience in customer service, I specialize in providing empathetic communication, staying organized, and creating tailored solutions that help build trust and drive growth for both customers and teams.

I bring a growth mindset and a high level of emotional intelligence to my work, which helps me tackle challenges with ease and build genuine connections with clients and colleagues. My strong communication skills, open-mindedness, and eagerness to learn allow me to adapt quickly to new environments and keep growing. I also love collaborating with teams, bringing energy and focus to achieve shared goals.

I’ve invested time in developing my IT skills through hands-on, practical courses, gaining expertise in CRM platforms, lead generation, website building, and project management tools. I also completed an intensive 6-week IT program that gave me advanced techniques and real-world insights. On top of that, I’ve taken courses in customer support and project management, which have equipped me to handle diverse challenges and streamline operations effectively.

One of my proudest achievements was completing the LearningwithDEXA Virtual Assistant program, where I honed my skills and embraced the CHAIR values of community and excellence—Collaboration, Honesty, Accountability, Integrity, and Respect. These principles guide how I build strong relationships, contribute to teams, and ensure I deliver value in everything I do.

Whether it’s helping businesses stay organized with tools like Calendly and HubSpot or providing seamless customer support through platforms like Zendesk, I approach every task with empathy, a solution-focused mindset, and a commitment to delivering real value.

Let’s make your workload lighter and your business run smoother. Reach out to me, and let’s start creating results together!

I believe in creating meaningful connections through empathy, clear communication, and a commitment to excellence. My goal is to make every collaboration impactful, seamless, and successful.