Joe Solberg

A college student majoring in Operational Management and Information Systems with six years of workplace experience including five years of sales.

Northern Illinois University, DeKalb IL August 2023 – Present

Operational Management and Information Systems

College of DuPage, Glen Ellyn IL August 2016 – May 2023

General Studies

Wheaton Warrenville South High School, Wheaton IL August 2012 – May 2016

High School Diploma

Emerge Professional Temporary Contractor for One Gas, Utility Provider, Naperville IL – Customer Service Representative March 2023 – August 2023

·        Talk to Customers in a professional manner.

·        Start gas services.

·        Transfer services to new addresses for customers who are moving.

·        Assess if a customer is having a gas emergency and contacting emergency services.

·        After completing service order request, sell home warranties through partner company Pivotal Home Solutions.

Buikema’s Ace Hardware, Retail Store, Wheaton IL – Sales Associate March 2018 – March 2023

·        Certified Weber, Big Green Egg, Traeger Grills Salesman.

·        B2C Delivery Driver – Schedule and deliver customer orders such as grills, furniture, and bagged goods.

·        B2B Delivery Driver – Transfer inventory between sister stores.

·        Forklift Certified.

·        Propane Certified.

·        Anti-bully/Anti-harassment certified.

·        Product Assemblyman – Grills and furniture.

·        Warehouse Organizer.

·        Merchandise Stocker.

·        Carryout.

TJ Maxx, Retail Store, Wheaton IL – Sales Associate October 2017 – December 2017

·        Cashier – Purchases and Returns.

·        Merchandise Stocker for Men and Kids departments.

·        Store to Store product inquiry.

Anderson + Wanca, Law Firm, Rolling Meadows IL – Office Assistant May 2016 – August 2017

·        Filed casework in multiple county court houses.

·        Research Department.

·        Used the in-house software “faxhelper” to digitize thousands of clients’ junk faxes.

·        Used Reuters Clear Search to research IP addresses and Phone numbers off junk faxes to find addresses to send subpoenas.

·        Used “faxhelper” to organize potential junk fax cases.

·        Talked to clients and potential clients who called the office to discuss case status and when settlement checks are being sent.

·        Sign up new clients who have inquired about the firm’s service.

·        Organized clients’ data using Microsoft excel.