Resume

Deleana Esquibias

Objective

As a barista, crafting coffee that a customer fully enjoys is my greatest priority. I believe that your first (but not last) cup of coffee of the day can make or break someone’s day. I will gladly explain the world of coffee to someone so they can choose a coffee that will cure their cravings. I thrive in stressful conditions but also appreciate the slow moments where I get to know our regulars a little bit more.  

Education

2018 – 2020

Associates in Arts

Elgin Community College

2023 – Current

Operation Management and Information Systems

Northern Illinois University

Skills

Detail Oriented

Teamwork

Sense of Urgency

Leadership

Communication

Problem-solving

Relevant Experience

Brew N Bubble, Elgin- Supervisor Dec 2022 - Current

·         Welcomed customers and answered questions regarding menu items and preparation methods.

·         Counted inventory, stocked, and maintained cleanliness of the store

·         Trained new employees to meet customer service standards and ensure drink recipes were being followed

·         Built up to 4 beverages at once while maintaining quality of beverages and service

·         Received product deliveries and moved materials to designated workplace locations.

Arabica Café, Elgin- Barista & Senior Supervisor 2019-2022

·         Educated customers about daily pastry offerings, espresso beverages, and brewed coffee blends

·         Addressed and solved customer issues professionally to have the customer leave with an improved experience

·         Created new specialty beverages every season to diversify the menu

·         Delivered food, pastries, and beverages to tables in a quick and friendly manner

·         Placed weekly orders to replenish syrup and milk

·         Monitored inventory levels of coffee beans, syrups, cups, lids. to ensure adequate supplies were always available.