Wednesday, 17 August 2022
Understanding the role of human phycology in economics to explain why people behave the way they do in the real world. Sharing three of its interesting concepts below.
People sometimes make choices that are not in their long-term interests. They succumb to short-term temptations e.g., watching YouTube videos.
People have limited cognitive capacity, limited information, and limited time to make fully rational decisions. This contradicts classical economics.
Humans are more strongly affected by losses than by gains and hence commit more resources to cut the losses rather than putting them to use for another gain.
Economics is the foundation on which business operates. We had a great time in Economics class with the leading economist in Ireland Jim Power.
Learned ropes of supply-demand, monetary and fiscal policies. Class enticed me to explore economics further and the topic which I found most interesting is behavioral Economics
The traditional one-way approach of advertising to influence customers is not enough in todayโs age of information dominated by social media.ย
Games appeal naturally to humans as they provide competition and good times. Thus, gamification has a great impact on business outcomes.
In the crowded world of advertising, gamification provides a differentiator that grabs the attention of potential customers.
Delighting customers is key to net promoter scores and an increase in sales by the greater adoption of products and services and realizing the lifetime value of customers.
Turning customers into active members of business by moving away from a transactional approach to long-term relationships are rewarding for both.
As part of the International, consulting project had a great opportunity to travel to Lisbon and work with Letsrock a Ukrainian gamification company that shifted to Lisbon due to war.
Over a week, we had the opportunity to work with founder Eugene Yastrub who is a serial entrepreneur with a great vision for the company. Our assignment was to create a market entry strategy for UAE market for LetsRock.
Culture is often a source of conflict rather than synergy.ย Hence as part of a global organization, cultural competence is an essential skill to thrive in an environment of diversity.
Thanks to the Intercultural development program delivered by professor Linda Hui Yang, PhD which was an enlightening experience that helped me become a lot more aware of this key area. Here are three key messages from the program I want to share.
1. ๐๐๐๐ซ๐ง ๐๐๐จ๐ฎ๐ญ ๐๐ฎ๐ฅ๐ญ๐ฎ๐ซ๐๐ฌ
More often we rely on stereotypes and a shallow understanding of cultures. Understanding the deep-rooted values and beliefs of different cultures is the first step.
2. ๐๐๐ฌ๐ฉ๐๐๐ญ ๐จ๐ญ๐ก๐๐ซ ๐๐ฎ๐ฅ๐ญ๐ฎ๐ซ๐s
Often pride in one's culture makes them look down on others. This does not have to be the case, respecting differences without being judgmental is the key step to being comfortable with all cultures.
3. ๐๐๐๐ฉ๐ญ ๐ฐ๐จ๐ซ๐ค๐ข๐ง๐ ๐ฌ๐ญ๐ฒ๐ฅ๐
Based on the cultural background of people we need to adapt our communication not only to avoid disrespect but also to make it more effective. Adapting to differences in aspects like power distance and individualism can make a huge impact to achieve effective communication.
#diversity #management #culturalawareness #culturalcompetence
๐๐ด ๐ฑ๐ข๐ณ๐ต ๐ฐ๐ง ๐๐ช3 ๐ด๐ฆ๐ณ๐ช๐ฆ๐ด, ๐ ๐ด๐ฉ๐ข๐ณ๐ฆ ๐ฎ๐บ ๐ต๐ฉ๐ณ๐ฆ๐ฆ ๐ญ๐ฆ๐ข๐ณ๐ฏ๐ช๐ฏ๐จ๐ด on new topic.
To keep growing profitably, firms need to have a corporate strategy for expansion.
ย Here are the three possible growth vectors.
1. ย Value chain
Move across the product value chain by backward or forward integration to capture more value.
2. ย Geography
Enter the new markets by expanding geographically starting with familiar markets.
3. ย Product/Customer
Expand product portfolio to offer a range of product choices for different
segments of customers.ย
It was such a great learning experience from the Global & Corporate strategy module, it summarized a lot of MBA lessons by concretizing key concepts.ย
Cannot thank enough Patrick Gibbons for the fun and immersive sessions last week.
One thing that has always bothered me is the term 'Human Resources', as it equates humans to consumable and exhaustible resources, which is not true. Humans can learn and grow with time just like capital assets so Human Capital Management is a much better term to describe this crucial business function.
Here are three key concepts which are key to success in a human-centric organization that are so crucial in the knowledge-based service industry.
1. ๐ถ๐๐๐๐๐๐ ๐ถ๐๐๐๐๐๐๐๐๐๐๐ย
The team-based operation cut across functional and hierarchical lines with more horizontal patterns of communication, which are better suited to dynamic contexts.
2. ๐บ๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐
Providing employees with stock options creates shared capitalism and leads to an increase in effort and profits. The gains are realized by reduced turnover, interest in firmsโ performance, and willingness to cooperate.
3. ๐ฉ๐๐๐๐๐๐๐ ๐ท๐๐๐๐๐๐
Human capital business partners include themselves in business functions and can add real value to the bottom line. They need to move away from a transactional and procedural HR role to a more strategic and proactive HCM role.
It was so noteworthy class to learn from professor Bill Roche who has spent huge time in the field and had so many insights to share.
What are other important considerations in human capital management? Share your thoughts in the comments below.
#humancapital #humancapitalmanagement #sharedcapital #organicorganization #management
There is value left on the table in most of the negotiations!
Even though we may not realize it, negotiation is part of everyday life. We often think of it as bargaining, but it is a way of creating more value by the value exchange to create a win-win deal for both parties.ย
Here are three takeaways that will help negotiate better.
Soft negotiators overestimate their assertiveness while tough negotiators underestimate it. Be aware of your emotions itโs a game of mind and heart.
Work out a strong best alternative option to fall back in case of a no-deal. Research the reservation point and best alternative of another party. Set the most ambitious target point which can be justified.
Expand the value pie by active listening to find out opportunities to create value for another party and think from their perspective. Build trust by staying positive about the possibility of a deal.
Thanks a ton to professor Stephen Boyle for delivering the most valuable module in a highly engaging manner. One of my core goals in pursuing an MBA was to improve my negotiation capabilities.
#management #negotiationskills #leadership #winwin
My MBA lessons: Ni3 - Three insights from Nitin