নির্ভয় - The Protector

 **Privacy Policy**

Effective Date: November 15, 2024

**Introduction**

Welcome to নির্ভয় - The Protector. Your privacy is critically important to us. This Privacy Policy outlines the types of information we collect, how we use it, and how we safeguard your data when you use our mobile application, available at the Google Play Store.

**1. Information We Collect**

When you use our app, we collect the following information:

- **Personal Information**: When you sign up, we require you to provide your full name, email address, password, mobile number, national ID or birth certificate number, permanent address, and date of birth.

- **Location Information**: We collect your real-time location using GPS and mobile network data to provide emergency services.

- **Device Information**: We may collect information about your device, including hardware model, operating system, and mobile network information.

**2. How We Use Your Information**

The information we collect is used for the following purposes:

- **To Provide Emergency Services**: Your personal and location data is used to provide services like SOS alerts, emergency calls, and messages to nearby police stations, ambulances, fire services, and blood donation facilities.

- **Verification**: We use your national ID or birth certificate number to verify your identity before granting access to critical features.

- **Communication**: Your contact details are used to communicate with emergency services or people in your phone book.

**3. Sharing Your Information**

We do not sell or rent your personal information to third parties. However, we may share your data with:

- **Emergency Services**: In emergency situations, we will share your location and contact details with police stations, hospitals, or other emergency services.

- **Law Enforcement**: If required by law, we may disclose your information to government authorities or law enforcement officials.

**4. Data Security**

We implement strict security measures to protect your personal information, including encryption of sensitive data. However, no security system is completely secure, and we cannot guarantee the absolute security of your data.

**5. Your Rights**

You have the right to:

- **Access Your Data**: You can request access to the personal information we hold about you.

- **Delete Your Data**: You may request that we delete your account and personal information from our systems.

**6. Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. Any changes will be communicated to you via email or through the app.

"If you wish to request the deletion of your account and associated data, you can do so by navigating to the account settings in the app and selecting the 'Delete Account' option. For further assistance, please nirvoyappandteam1@gmail.com."

**7. Contact Us**

If you have any questions or concerns about this Privacy Policy, please contact us at nirvoyappandteam1@gmail.com.

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