Need help? Email us at nightdiaries@hotmail.com and we'll get back to you as soon as we can.
Common questions
Why didn't it record anything?
Make sure microphone access is turned on (iPhone Settings > Night Diaries > Microphone). Keep your phone within arm's reach of the sleeper, and try High sensitivity in Settings if the room is quiet.
Why are there lots of other sounds?
Fans and air-con blowing on the phone can create noise. Move the phone out of the airflow. Snoring and coughs are kept in their own list, under Other sounds.
Does a phone call stop the recording?
Yes, iPhone pauses recording during calls. Turn on Sleep Focus or Do Not Disturb at night. If a call does stop it, open Night Diaries and tap Start Recording Again.
How do I get my purchase back on a new phone?
Open Settings in Night Diaries and tap Restore Purchase. You won't be charged again.
Are my recordings uploaded anywhere?
No. Recordings stay on your phone and are never uploaded. Nights are deleted after 7 days. Saved moments are kept until you remove them.
Privacy Policy: https://sites.google.com/view/night-diaries-privacy-policy/home