User Experience Researcher
Sociotechnical Systems & Creative Technologies
User Experience Research & User Experience Visioning
Ph.D. in Human-Centered Computing from The Georgia Institute of Technology
B.A. in Cognitive Science from Case Western Reserve University
Specialized in using cognitive theories to analyze the UX/UI of a wide variety of product platforms and technologies, such as mobile, tablet, web, and desktop applications. Experience analyzing, envisioning, and critiquing a product's UX/UI through empirical investigations, such as concept testing, user interviews, user studies, heuristic analsysis, and cognitive walkthrough.
Experience working as a User Experience Researcher at Google, YouTube (Visioning Team), and Adobe's Creative Technology Lab. Human-Computer Interaction (HCI) Assistant Professor in the Department of Software and Information Systems at the University of North Carolina at Charlotte for 4 years. Served as an Affiliate Professor at the University of North Carolina at Charlotte for a year.
Heuristic Analysis, Distributed Cognitive Analysis, Cognitive Walkthrough, and Computational Cognitive Walkthrough for mobile, tablet, web, and desktop applications
Performing user experience research and design work for co-creativve artificial intelligence and computational creativity applications
Performing user experience research and design work for interactive art applications and creative technology environments
Analyzing, critiquing, and ideating on concept designs, early prototypes, late stage prototypes, completed products, and product visions
Identifying, explaining, and ranking user experience faults and software errors throughout an application
Early and late stage development analysis and testing of existing and planned features
Development of cognitive models, interaction models, and user models to holistically explain the user's experience engaging with a product
Human-centered UX research methods, including: product area user research, product development ideation, concept testing, user interviews, user studies, user journeys and personas, storyboarding, paper prototypes, interactive prototypes, and A/B testing
Grounded Theory and Thematic Analysis qualitative analysis of interview transcripts and feedback reports