About me
About me
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Versatile data analyst with experience interpreting and analyzing data. Excellent understanding of various platforms for effective data analysis, such as SQL, sheets and Excel, Tableau, and R programming. Strong communication, problem solving, organizational, and analytical skills.
My goal is to start my career in data analytics with a stellar company that genuinely cares about their employees and helps them elevate and pursue their own career goals. I have a Bachelor's in Computer Science with a concentration in big data analytics, and my passion is analyzing data to help businesses make data driven decisions while creating insightful data visualizations along the way!
Education
Education
Worcester State University / Computer Science
Worcester State University / Computer Science
August 2017 - May 2021, Worcester MA
August 2017 - May 2021, Worcester MA
Bachelors in computer science with a concentration in Big Data Analytics
Consistently on the Dean’s List throughout college careerCertifications
Certifications
Google / Data Analytics Professional Certificate
Completed March 2023
Completed extensive 6-month job-ready Google Career Certificate training. Demonstrated hands-on experience with data cleaning, data visualization, project management, interpreting and communicating data analytics findings. Confidence in transforming complex data into actionable and clear insights. Fluency in computer programming languages and a solid understanding of databases.
Work experience
Work experience
Fletcher Tilton / Help Desk Support Technician
Fletcher Tilton / Help Desk Support Technician
October 2021 - PRESENT, Worcester MA
October 2021 - PRESENT, Worcester MA
Responded to IT support request tickets submitted to the IT department for various technology issues throughout the firm. Responsible for providing technology onboarding training to new hires. Led training sessions for large groups of fellow employees on various technologies we used, as well as office 365 programs like Excel.
The Center of Hope / Help Desk Administrator
The Center of Hope / Help Desk Administrator
June 2016 - September 2018, Southbridge MA
June 2016 - September 2018, Southbridge MA
Responded to tickets submitted to the IT department. Responsible for placing orders for any technology used in the company. Responsible for the company's Verizon cell phone plan. Trained coworkers on various software programs used in the company.
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