Ngoni Privacy Policy

Effective Date: 26 May, 2025

At Ngoni, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with applicable data protection laws.

1. Information We Collect

When you interact with us—whether by booking a safari, contacting us, or visiting our website—we may collect the following types of information:

• Personal identification information (e.g., full name, phone number, email address, physical address)

• Travel-related details (e.g., passport number, dietary requirements, medical conditions relevant to travel)

• Payment information (only payment confirmation—bank or mobile transaction IDs; we do not store card or full bank details)

• Communication records (emails, messages, feedback)

2. How We Use Your Information

We use the information collected to:

• Process bookings and payments

• Communicate with you about your trip

• Provide customer support

• Comply with legal and regulatory requirements

• Improve our services and client experience

We do not sell or rent your personal information to third parties.

3. Data Sharing and Third Parties

We may share your information with:

• Partner service providers (hotels, lodges, transport companies, park authorities)

• Government agencies for permits or legal compliance

• Payment processors (only for processing transactions)

All third parties are required to comply with data protection regulations and only use your information for the purpose it was provided.

4. Data Security

We implement reasonable administrative and technical safeguards to protect your personal data from unauthorized access, disclosure, or misuse.

5. Your Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data (subject to legal retention obligations)

• Withdraw consent to data use (if applicable)

Requests can be sent to:ngonitrekkingandsafaris@gmail.com

6. Cookies and Website Analytics

If our website uses cookies, it is for purposes such as improving user experience and website analytics. You can choose to disable cookies in your browser settings.

7. Policy Updates

We may update this Privacy Policy occasionally. The latest version will always be posted on our website and take effect immediately upon publication.

8. Contact Us

If you have questions or concerns regarding your privacy or this policy, please contact:

Ngoni Safaris
Email: ngonitrekkingandsafaris@gmail.com