The bank was founded on July 24, 1874. The first service point of Kapital Bank, which is the legal successor of Savings Bank of Azerbaijan, started to function as from July 24, 1874. For the first time, savings banks began their activity under Baku city branch of the State Bank of the Russian Empire. The Executive Manager of the branch was Ivan Samsonovich Khandojevsky. The Steering Committee included such well-known Azerbaijanis as Zeynalabdin Taghiyev, Haji Baba Hashimov, and Haji Shikhali Dadashov [az].

On April 28, 1920, after the collapse of the ADR, the activity of the Baku branch of the Russian State Bank was suspended by the decree of the Revolutionary Committee of Azerbaijan dated June 9, 1920. In January of 1924, State Labour Savings Banks, operating under the State Bank of Azerbaijan SSR, were established. In 1988, these banks were merged into Azerbaijan Republican Bank of Savings Bank of the USSR. On February 11, 1992, Saving Bank of the Republic of Azerbaijan was formed on the basis of this Bank. On 21 February 2000, the merger of Savings Bank, Azerbaijan Agro-Industrial Bank and Azerbaijan Industrial Investment Bank resulted in the establishment of Azerbaijan United Universal Stock Bank (BUSBank).


Nfc Kapital Bank


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Kapital Bank is a universal bank and serves physical and corporate clients. The bank serves more than 3 million individuals and more than 22,000 legal entities. At the same time, Kapital Bank closely participates in a number of state-owned social projects and implements a number of development programs of real sector.

In 2012, Kapital Bank was awarded ratings by international rating agencies Fitch Ratings and Moody's. Fitch agency gave the Kapital Bank a long-term "B+" rating, defined the bank's rating forecast as "stable". The short-term rating was "B", the support rating was "4". Moody's Investors Service has determined the long-term rating of the Kapital Bank's foreign currency deposits at the level of "Ba3", the financial support rating at the level of "E+". All ratings have a "stable" forecast.

Kapital Bank, the largest financial institution in Azerbaijan, needed an observability solution to help optimize its digital services. The bank began its digital transformation journey three years ago in collaboration with international IT services partner Bakotech and local firm Ultra. However, customers became more accustomed to online and mobile banking during the pandemic, so the bank needed to accelerate its transformation to meet evolving needs and maintain its market leadership. Open-source monitoring solutions such as Nagios provided some insights but could not proactively identify issues and often created notification storms that hindered teams from understanding the root cause to optimize services. Kapital Bank worked with Bakotech to define its digital transformation strategy and identify the best solutions for its needs. For observability, Bakotech recommended Dynatrace, due to its ability to enable teams to quickly identify and understand the precise root cause of any issues in its digital services.

Kapital Bank OJSC 's Ba2 long-term local-currency and foreign-currency bank deposit ratings are based on the bank's Baseline Credit Assessment (BCA) of ba3 and our assessment of a high probability of support from the Government of Azerbaijan (Ba1 stable), which results in one notch of rating uplift from the bank's BCA.

Kapital Bank's BCA is underpinned by good performance of its loan book to date, despite the effect of the coronavirus pandemic and the military conflict in Ukraine, strong profitability and an adequate liquidity buffer. The factors constraining the bank's BCA are its declining core capital adequacy and high single-name concentrations in its customer deposit base.

Kapital Bank, a retail bank in Azerbaijan, boasts its digital presence with its mobile app, Birbank, which has accumulated over 5M downloads and retains 3M monthly active users. Recognizing the evolving digital landscape in 2021, they established a UX research team, dedicated to ensuring that their offerings align seamlessly with the preferences and needs of their users.

If you think you've used the wrong SWIFT code to send money, you should get in contact with your bank right away. They may be able to cancel the transaction. If it's too late to cancel, you might have to contact the recipient yourself and request that they return your money.

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Farid Guseynov: Kapital Bank is a legal successor of Sberbank in Azerbaijan. The first savings bank was opened in Baku back in 1874. In more than 140 years, Kapital Bank has evolved into the biggest branch network in the republic.

Today there are 90 branch banks in Azerbaijan, which provide various services to private individuals and legal entities. Kapital Bank also participates in governmental social programs and projects of real sector development.

Now we rapidly develop the bank infrastructure and automate internal processes. In particular, we finished a grand-scale project of implementing ELMA BPM, a business process and performance management system. We aim at Kaptial Bank not only meeting but also surpassing the service expectations of our customers.

Apart from Oracle FLEXCUBE ABS, the bank employed numerous other IT solutions, with their unique interfaces, to provide functioning of the main processes. It made support and improvement of processes complex and slow, and training and initiation of new employees time-consuming.

Farid Guseynov: We started with monitoring the market, visited several of the biggest Russian banks to learn about their experience, studied reviews and comments on the results of implementation of different systems. Packaged software did not suit us and we needed many functions, that is why there were not many systems to choose from.

Farid Guseynov: After selecting a system, we allotted two months for pilot implementation. First, we automated the processes of issuing credit cards, and after having immediate results, we expanded the project. After that, there were cash-in and cash-out processes, loaning processes and others. As a result, the ELMA implementation project covered automation of the entire front office of the bank.

Farid Guseynov: We intend to keep continuous improvement of the automated processes. At the moment the bank is developing a center of competence for modeling business processes. Moreover, we are going to automate CRM processes, debt collection processes, and implement full-scale KPI.

Cyberattacks are one of the biggest threats facing the banking industry in the world today. Banks must strengthen their defences by improving their response and recovery capabilities. There are a broad range of modern security systems in use within our banking infrastructure. In order to provide full security, we use both technical (firewalls, scanners, monitoring systems) and non-technical (awareness trainings, policies, rules) methods. And of most importance, we are actively referring to the SWIFT CSP (Customer Security Programme) to reinforce our security measures while applying all their guidelines to increase our cyber risk awareness.

Kapital Bank, which has been in the banking sector of Azerbaijan since 1874, is the major provider of banking services and products to the state and state-owned companies and big corporations. The largest branch network in Azerbaijan gives the bank a special edge and a leading role to serve more than 3 million customers.

Founded in 1874, Kapital Bank is one of the biggest banks in Azerbaijan, and their mobile app, BirBank has more than 3 million users who rely upon the app to manage their accounts, organize payments, and more.

Kapital Bank positions itself as one of the most progressive banks in Azerbaijan and is an early adopter of and pioneer in the digitization of financial services. They are actively invested in utilizing the latest in mobile technology to help their customers access their services anytime, anywhere. For Birbank, Storyly Stories was a clear choice for boosting the usability of their app.

1924-yil yanvar oyida Ozarbayjon SSR Davlat banki qoshida davlat mehnat omonat kassalari tashkil etildi. 1988-yilda ushbu kassalar SSSR Seberbankining Ozarbayjon Respublika bankiga birlashtirildi. 1992-yil 11-fevralda ushbu bank maqsadi Ozarbayjon Respublikasi Sberbanki tashkil topdi.

2000-yil 21-fevralda Sberbank, Ozarbayjon Agrosanoat banki va Ozarbayjon sanoat investitsiya bankining birlashishi natijasida Ozarbayjon Birlashgan Universal Aksiyadorlik Banki (BUSBank) tashkil etildi.

1920-ci ilin 28 aprelind ADR-in squtunun ardnca Azrbaycan nqilab Komitsinin 9 iyun 1920-ci il tarixli qrar il Rusiya Dvlt Banknn Bak bsi lv edildi v btn bank-kredit tkilatlar kimi bu qurum da yeni yaradlm Xalq Bankna birldirildi. 1924-c ilin yanvarnda Azrbaycanda SSR Dvlt Banknn trkibind faliyyt gstrn dvlt mk mant kassalar yaradld. 1988-ci ild hmin kassalar SSR mant Banknn Azrbaycan Respublikas Bankna evrildi. 11 fevral 1992-ci ild bu bankn bazasnda Azrbaycan Respublikasnn mant Bank formaladrld. Azrbaycan Respublikas Nazirlr Kabinetinin 21 fevral 2000-ci il tarixli 40 "s" nmrli srncam il mant Banknn, Azrbaycan Aqrar-Snaye Banknn v Azrbaycan Snaye-nvestisiya Banknn birldirilmsi nticsind Azrbaycan Birlmi Universal Shmdar Bank (BUSBank) yaradld.

Universal bank olan Kapital Bank hm fiziki, hm d korporativ mtrilr xidmt gstrir. Bank trfindn 3 milyondan ox fiziki v 22 mindn ox korporativ mtriy xidmt gstrilir. Eyni zamanda, Kapital Bank dvltin hyata keirdiyi bir sra sosial proqramlarda da yaxndan itirak edir. ff782bc1db

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