NexusPC Privacy Policy

This policy was last updated 18/03/2023 and may be subject to change.

Our contact details

E-mail: contactnexuspc@gmail.com 

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

• Social Security number or other government-issued identification number

• Financial information, such as bank account or credit card numbers

• Employment information, such as job title, employer, and salary

• Medical information, such as health history or insurance information

• Educational information, such as school or degree information

• Online identifiers, such as IP address or cookie data

• Biometric information, such as fingerprints or facial recognition data

• Gender, race, ethnicity, or other demographic information

• Criminal history or background check information

• Vehicle or driver's license information

• Social media profiles or activity

• Photographs or video recordings

• Location data from devices such as smartphones or GPS tracking systems

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To provide a service or fulfil a contract

• To improve products or services

• To comply with legal or regulatory requirements

• To prevent fraud or unauthorised activity

• To personalise experiences

• To conduct research

• To communicate with individuals

We also receive personal information indirectly, from the following sources in the following scenarios:

• Not currently applicable

We use the information that you have given us in order to:

• Collect your information to provide you with the service you require, such as requiring information to open an account.

• We also collect personal information to improve our products or services. By understanding our customers' preferences and needs, we can improve our products or services accordingly.

• Sometimes, we may need to collect personal information to comply with legal or regulatory requirements. Certain organisations are required by law to collect personal information for specific purposes, such as tax reporting, employment records, or national security.

• Another reason we collect personal information is to prevent fraud or unauthorized activity. By verifying your identity and detecting suspicious activity, we can help protect you from identity theft and other forms of fraud.

• We also use your personal information to personalize your experience with us. For example, we may tailor marketing messages or recommend products based on your past purchases.

• Occasionally, we may collect personal information for research purposes, such as understanding trends in health or social behaviour.

• Lastly, we collect personal information to facilitate communication with you, such as sending newsletters or updates about our products or services.

We may share this information with:

• Not currently applicable.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting contactnexuspc@gmail.com

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored.

We keep:

• Name

• Address

• Date of birth

• Social Security number or other government-issued identification number

• Email address

• Phone number

• Financial information, such as bank account or credit card numbers

• Employment information, such as job title, employer, and salary

• Medical information, such as health history or insurance information

• Educational information, such as school or degree information

• Online identifiers, such as IP address or cookie data

• Biometric information, such as fingerprints or facial recognition data

• Gender, race, ethnicity, or other demographic information

• Criminal history or background check information

• Vehicle or driver's license information

• Social media profiles or activity

• Photographs or video recordings

• Location data from devices such as smartphones or GPS tracking systems

for a minimum of 6 years, for as long as you are an active customer of ours or indefinitely if required for:

• archiving purposes in the public interest;

• scientific or historical research purposes; or

• statistical purposes.

We will then dispose your information by the removal of personal information from the relevant database server.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at contactnexuspc@gmail.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at contactnexuspc@gmail.com .

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:       

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk