PRIVACY POLICY
PRIVACY POLICY
PRIVACY POLICY
Last updated: 23/10/2025
SUMMARY OF KEY POINTS
We strictly follow a no-log policy: we do not store or record your browsing history, connection timestamps, IP addresses, DNS queries, or traffic content.
We only collect minimal diagnostic and analytic information required to maintain app performance and stability.
All collected data is anonymized and never sold or shared for advertising.
You remain in full control of your data — you can request deletion at any time.
1. INFORMATION WE COLLECT
1.1 Personal Information You Provide
We may collect basic account information you provide voluntarily — such as an email address when contacting support or subscribing to premium plans.
1.2 Automatically Collected Data
To ensure the app functions properly and diagnose crashes, we may collect limited technical details such as:
Device model, operating system version, and app version
Anonymized performance data (connection success rate, session length, and error types)
This information cannot be used to identify you personally and is not linked to VPN activity or browsing data.
1.3 Data We Do Not Collect
We never collect or store:
User activity logs
Websites visited or services accessed
Destination IP addresses or DNS queries
VPN session timestamps
Connection duration tied to identifiable users
2. HOW WE USE INFORMATION
We use anonymized diagnostic data solely to:
Improve connection stability and app performance
Detect and fix technical issues
Optimize server allocation and speed
We do not profile users, and no automated decision-making is applied to your data.
3. LEGAL BASIS AND JURISDICTION
Nexory VPN — Fast, Private is operated by 090 Bravo Global Hong Kong.
By using this app, you agree that your data may be processed in accordance with applicable international privacy regulations (e.g., GDPR, CCPA).
4. DATA RETENTION AND DELETION
We retain anonymized diagnostic data only for as long as necessary to maintain service reliability, generally no longer than 90 days.
After this period, all logs are permanently deleted or aggregated.
You may request deletion of your data at any time via the contact below.
5. THIRD-PARTY SERVICES
Nexory VPN — Fast, Private may use analytics or crash-reporting tools (for example, Apple App Analytics or Firebase Crashlytics) to improve performance.
These tools collect non-personal technical metrics only.
We do not share data with advertisers, brokers, or data-selling partners.
6. INTERNATIONAL TRANSFERS
If data is transferred across regions, it is done using secure, encrypted channels and in compliance with applicable data-protection regulations.
7. CHILDREN’S PRIVACY
Nexory VPN — Fast, Private is not intended for children under 16.
We do not knowingly collect data from minors.
If we discover that a child has provided personal information, we will delete it promptly.
8. YOUR RIGHTS
You may:
Request access to the data we hold
Request correction or deletion
Withdraw consent at any time
File a complaint with your local data-protection authority
Please contact us via email for assistance.
9. SECURITY MEASURES
All data transmission occurs over TLS 1.2 or higher.
Server configurations are regularly audited, and access to internal systems is strictly controlled.
10. CONTACT US
If you have questions or requests regarding this policy, please contact us at:
11. POLICY UPDATES
We may update this policy periodically.
Material changes will be announced through in-app notice or an updated “Last Updated” date at the top of this page.