Nexon Studio
(Apps& Games)
(Apps& Games)
Privacy Policy ( Nexon Studio )
At Nexon Studio, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our gaming services and interact with our platform. By accessing or using Nexon Studio services, you agree to the collection and use of your personal data as described in this policy. Nexon Studio is dedicated to ensuring that your personal information remains secure and is used only in compliance with applicable data protection laws, such as the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Lei Geral de Proteção de Dados (LGPD), or other relevant legal frameworks.
Privacy Policy Applicability: This policy applies to all games of Nexon Studio account.
Data Processing Overview: We gather and utilize user data to ensure a premium gaming experience, particularly for free services that rely on personalized ads. Legal Framework for Processing: The legal basis for processing personal data required to fulfill a contract with the user is outlined in point (b) of paragraph 1 of article 6 of the GDPR. Where required, processing may also occur based on user consent (point (a) of paragraph 1 of article 6 of the GDPR) and in cases where necessary for legitimate interests pursued by our company or a third party, and these interests are not outweighed by the user’s rights (point (f) of paragraph 1 of article 6 of the GDPR). Our primary function is to assist and respond to your queries without retaining any personal data.
Data Retention Duration: We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. The specific retention period for each data type will be provided upon request.
Advertising Data: Retained for up to 24 months.
Analytics Data: Retained for up to 14 months
Crash Data: Retained for up to 3 years.
If you wish to know more about the retention of your personal data, please contact us at nexonspvt@gmail.com.
Data Acquisition: To offer you more relevant and personalized content, we gather essential information such as:
Device Details: Type of device, OS, unique device identifiers, etc.
Location Data: We may request access to your device's precise or approximate location for location-specific features. This data is used only during your session and can be managed through device settings.
User Activity Data: Including interactions, IP address, and usage data for improving the gaming experience.
Accurate Location Tracking: We may request access to your device's precise location for location-specific features. This data is used only during your session and can be managed through device settings. You can choose to grant or revoke this permission at any time via your device’s settings.
READ_EXTERNAL_STORAGE Permission: If external storage is requested, it is not necessary for the core functionality of the game. However, in certain cases, such as saving game progress or accessing certain in-game data, we may request permission to access your device’s external storage. We only access the data required for these specific features and do not collect or store personal data without your consent. You can choose to grant or revoke this permission at any time through your device’s settings.
User Activity Data: When you use the Service on a mobile device, we may automatically collect specific information such as the type of device, its unique ID, IP address, operating system, browser type, device identifiers, and other diagnostic data. Personal Contacts Data: To enhance your experience, some games may request access to your device's 'Contacts' data for contact-based sharing. Rest assured, your contacts' information is never shared with external parties and is kept secure within the game. We use this data only for in-game features, and it is not shared with third parties without your consent.
No Third-Party Sharing: We do not share your contacts' data with any third parties. Your contacts’ information remains secure within the game. Full Transparency and Control: We ensure full transparency regarding the usage of your data. You have complete control over your contact permissions and can choose to grant or revoke access at any time. We handle your contacts' data in strict accordance with data protection laws .We share certain data (such as device info, location, and interactions) with third-party ad networks to personalize your gaming experience and show targeted ads. If you have any questions or concerns, please contact us at nexonspvt@gmail.com
Transparency and Control: We value your trust and are committed to providing full transparency on how your data is used. You have complete control over your contact permissions and can choose to grant or deny access at any time. We handle all contact data with the highest level of care and adhere to relevant data protection regulations. If you have any questions or concerns, please contact us at nexonspvt@gmail.com
User Rights and Compliance:
You have the following rights regarding your personal data under GDPR, CCPA, VCDPA, and LGPD:
● Right to Access Your Data: You have the right to request access to any personal data we hold. Please reach out to our Data Protection Officer (DPO) at nexonspvt@gmail.com to request access.
● Right to Correct Personal Data: If you believe the personal data we have collected is incorrect, you can request a correction. Requests will be assessed depending on the nature of the query. For any correction requests, please contact our DPO at nexonspvt@gmail.com
. ● Right to Erase Your Data: You have the right to request the deletion of your personal data. Each request will be reviewed based on its nature and context. To make a deletion request, please contact our DPO at nexonspvt@gmail.com
● Right to Data Portability: You have the right to request your personal data in a structured, commonly used, and machine-readable format. If you wish to exercise this right, please contact our DPO.
● Right to File a Complaint: If you feel that your privacy rights have been infringed, you have the right to lodge a complaint with the relevant supervisory authority. We are committed to cooperating with authorities to address and resolve any concerns.
Opt-Out Instructions
Targeted Advertising Opt-Out: You have the option to opt out of receiving personalized ads in our game by modifying your device’s ad tracking settings. Disabling this feature will prevent the use of your data for ad personalization. While you will still see ads, they will no longer be tailored to your interests .Please note that opting out may result in less relevant ads. You can manage your ad preferences on Google platforms and in other games or websites that partner with Google, ensuring that your ads are no longer based on your browsing habits. To adjust your ad preferences, visit Google Ad Preferences.
Sale of Personal Information: We do not engage in the sale of personal information. Therefore, no action is required from you to opt out of such activities.
Profiling and Legal Effects: We do not engage in any form of profiling that could lead to legal consequences for you. Our game follows strict privacy standards and complies with the Virginia Consumer Data Protection Act (VCDPA) to ensure your privacy is respected. If you have any concerns or would like more information, contact us at nexonspvt@gmail.com
Legal References:
California Consumer Privacy Act (CCPA): This policy adheres to CCPA, ensuring your privacy rights are respected.
Virginia Consumer Data Protection Act (VCDPA): We comply with VCDPA and provide the rights outlined in this law.
Lei Geral de Proteção de Dados (LGPD): We are fully committed to LGPD and protecting personal data in Brazil.
a) CCPA Compliance:
Our game adheres to the California Consumer Privacy Act (CCPA), granting you the right to know if your personal information is shared with third parties. We assure you that we do not sell your personal information.
b) VCDPA Compliance:
We comply with the Virginia Consumer Data Protection Act (VCDPA), and the rights afforded under this law are outlined in our privacy policy.
c) LGPD Compliance:
We fully support Lei Geral de Proteção de Dados (LGPD), Brazil's General Data Protection Law, and other applicable privacy laws. This commitment includes protecting your personal data through lawful processing, transparency, and respect for the rights of our users in Brazil. For any inquiries related to LGPD, please contact us at nexonspvt@gmail.com
Data Sharing and User Privacy
How We Share Your Data: We may share certain data with third-party services and ad networks to personalize your gaming experience and show targeted ads. This can include device info, location, and interactions. You can manage these preferences in our game's privacy settings.
Sharing Data Through External Links: To improve your game experience, we may share anonymized data like your preferences and behavior with advertisers through secure links. This data is aggregated to protect your privacy, and we only collaborate with trusted partners who prioritize your security.
Permissions for Third-Party SDKs: Some games may request extra permissions due to the use of third-party tools (SDKs). These permissions are for enabling game features and don’t involve collecting or using your personal information. We only ask for permissions that are essential for gameplay. For more information, please review the privacy policies of the third-party services used in our games.
Third-Party Services We Use: Our games may use third-party services that might collect data to identify you.
● Google Play Services
● Ad Mob
● Google Analytics for Firebase
● Firebase Analytics
● Unity Ads
● Game Analytics
How We Process Your Data:
Firebase Hosting: We use Firebase Hosting to deliver game content. Some data, like IP addresses, is collected for security purposes and to analyze how our game is being used. This data is stored temporarily. You can learn more about how Firebase handles your data in their privacy policy.
Google AdSense: Google AdSense shows personalized ads within our games. To support this, Google may store data, including IP addresses, for billing and fraud detection. Any stored IP data is anonymized after 9 months. For more information and to opt out of personalized ads, please visit Google AdSense's partner sites.
Google Analytics for Firebase: We use Google Analytics for Firebase to understand user behavior and enhance the gaming experience. Anonymous data like mobile ad IDs and instance IDs is collected and stored for up to 14 months. You can turn off data collection in the game settings if you prefer.
Firebase Remote Config: Firebase Remote Config allows us to customize features of the game, such as country-specific content. Data is collected via instance IDs and stored for up to 180 days to tailor your experience.
Crashlytics: We use Crashlytics to track software errors and improve game performance. This tool anonymously collects device information, including device type and ID, and stores it for up to 3 years. For more details, check the Crashlytics privacy policy.
Children’s Privacy Protection
Policy for Children Under 07: Our services are not intended for children under the age of 7. We do not intentionally collect personal information from children under this age. If we discover that we have inadvertently collected personal information from a child under the age of 7, we will delete this data as soon as possible. Parents or guardians should contact us immediately if they believe their child has shared personal data. Parents are also encouraged to exercise privacy rights on behalf of their children.
Data Security: We implement industry-standard security measures to protect your data, including encryption and secure storage. Your data is only accessible by authorized personnel, and we regularly review our security practices to ensure your data is secure.
Contact Information for Privacy Requests : For any inquiries regarding data privacy, including requests under GDPR, CCPA, VCDPA, or LGPD, contact us at nexonspvt@gmail.com. This privacy policy complies with GDPR, CCPA, VCDPA, and LGPD regulations, ensuring your data privacy when using our Nexon Studio on the Google Play Store.
If you need any information related to our privacy policy, you can contact us.
Name: Nexon Studio
Email: nexonspvt@gmail.com