This practical guide helps you sign in to Nexo.io safely, protect your account, and troubleshoot common login issues. Follow these steps to keep your crypto secure while enjoying fast, reliable access to your account.

1. Open your browser and go to the official Nexo.io sign-in page. Always confirm the URL in the browser address bar before entering credentials.

2. Enter your registered email address and password in the Nexo.io login fields.

3. If you have two-factor authentication (2FA) enabled, enter the code from your authenticator app (or SMS if you opted for that method).

4. Click the Sign In or equivalent button. If the platform prompts for a security challenge, follow the on-screen instructions.

Tip: Use a password manager to store and paste long, unique passwords—never reuse passwords across exchanges or services.

Enable 2FA: Two-factor authentication using an authenticator app (e.g., Google Authenticator, Authy) adds a strong second layer of protection.

Use hardware wallets for large holdings: Consider keeping long-term or large holdings in a hardware wallet and interacting with Nexo.io only when you need to trade or withdraw.

Beware of phishing: Nexo.io will never email you asking for your password or full 2FA code. Always verify emails, and do not click links from unknown senders.

Secure your email: Your exchange account is only as safe as the email used to register. Enable 2FA on your email account and choose a strong, unique password.

Check device security: Keep your operating system, browser, and anti-malware tools up to date. Avoid logging in from shared or public computers.

If you can’t log in, try these steps first:

• Forgot password: Use the platform’s password reset feature. Expect to confirm your identity via email.

• 2FA problems: If your authenticator app shows an incorrect code, check that your device clock is synchronized to the network time. If you used SMS 2FA and don’t receive a code, contact support.

• Account locked: Multiple failed attempts may temporarily lock access. Contact Nexo.io support for account recovery and follow their identity verification process.

• Suspicious activity: If you notice unfamiliar logins or withdrawal requests, immediately change your password, revoke API access, and contact Nexo.io support.

Keep your account data tidy. Regularly review connected applications, API keys, and device authorizations. Remove any obsolete integrations and rotate API keys if you see unexpected activity. When communicating with support, never send your password or full 2FA codes.

• Confirm the Nexo.io web address in the browser bar.

• Verify device clock and 2FA app time sync.

• Use strong, unique passwords stored in a password manager.

• Enable platform and email 2FA; keep recovery codes secure but offline.