Last Updated: June 29, 2026
Nexa VPN ("Nexa VPN," "we," "our," or "us") is committed to protecting your privacy and providing a secure online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Nexa VPN mobile application and related services.
By downloading, installing, or using Nexa VPN, you agree to the practices described in this Privacy Policy.
We may collect information that you voluntarily provide, including:
Email address (when contacting customer support)
Customer support communications
Feedback and suggestions
Any other information you choose to submit
To operate and improve our services, we may automatically collect limited technical information, including:
Device model and manufacturer
Operating system version
App version
Device language
Country or region
Network status
Anonymous crash reports
Diagnostic information
Performance analytics
Nexa VPN is designed with privacy in mind.
We do not collect, monitor, log, or store:
Browsing history
Websites visited
DNS requests
Traffic content
Messages transmitted through the VPN
Connection timestamps associated with individual users
Original IP addresses
VPN session activity logs
Personally identifiable online activities
We use collected information to:
Provide and maintain VPN services
Improve application functionality
Optimize network performance
Diagnose technical problems
Respond to customer support requests
Prevent fraud, abuse, and unauthorized access
Comply with applicable legal obligations
We do not sell, rent, or trade your personal information.
Information may be shared only in the following circumstances:
With trusted service providers who assist in operating our services
When required by applicable law or legal process
To protect the rights, safety, and security of our users or services
During a merger, acquisition, or transfer of business assets
Nexa VPN may use third-party service providers, including:
Cloud hosting providers
Analytics services
Crash reporting services
Customer support platforms
These providers process information only as necessary to perform services on our behalf and are contractually required to protect your information.
We retain information only for as long as necessary to:
Deliver and improve our services
Meet legal obligations
Resolve disputes
Enforce agreements
Anonymous and aggregated technical information may be retained for statistical and service improvement purposes.
We implement appropriate technical, administrative, and organizational safeguards to protect information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic storage or transmission over the Internet is completely secure.
Nexa VPN is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
Your information may be processed and stored in countries other than your country of residence.
Where required, we implement appropriate safeguards to ensure your information receives adequate protection.
Depending on applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict or object to certain processing activities
Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
We may update this Privacy Policy periodically.
Any changes will become effective once the updated Privacy Policy is published within the application or on our official website. Your continued use of Nexa VPN after such updates constitutes acceptance of the revised Privacy Policy.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: jennasudilb@gmail.com