Privacy Policy

Last Update: 07/01/2024

This Privacy Policy describes how Newwell for Artist, a music distribution company based in Kenya, collects, uses, and shares your personal information when you use our applications and websites (the "Services"). By using the Services, you agree to the terms of this Privacy Policy.

We collect information that you provide to us when you register for an account, upload or distribute your music, communicate with us, or use other features of the Services. This information may include your name, email address, phone number, payment information, artist name, music genre, and any other information that you choose to provide. We also collect information that is automatically generated when you use the Services, such as your IP address, device type, browser type, operating system, location data, usage data, and cookies. We use this information to improve the functionality and performance of the Services, to analyze how users interact with the Services, and to deliver personalized content and advertising.


We use your information for the following purposes:

- To provide and maintain the Services, including to distribute your music to all digital platforms including Spotify, Apple Music, Meta companies, Tiktok etc.

- To communicate with you about the Services, such as to send you notifications, updates, newsletters, offers, and promotions.

- To process your payments and transactions, and to prevent fraud and abuse.

- To personalize and improve your experience on the Services, such as to recommend content, features, and products that may interest you.

- To measure and analyze the usage and performance of the Services, and to improve their quality and functionality.

- To comply with legal obligations and enforce our Terms of Service and other policies.

We share your information with the following parties:

- Digital platforms: We share your music and related information with the digital platforms that you choose to distribute your music to, such as Meta companies Tiktok etc. These platforms may have their own privacy policies that govern how they use your information. You should review their privacy policies before using their services.

- Service providers: We share your information with third-party service providers that help us provide and improve the Services, such as hosting, analytics, payment processing, marketing, and customer support. These service providers only access your information on our behalf and under our instructions.

- Affiliates: We share your information with our affiliates, which are companies that are owned or controlled by us or that own or control us. These affiliates may use your information for the same purposes as we do.

- Business partners: We share your information with our business partners, such as sponsors, advertisers, promoters, and other parties that we collaborate with to offer products or services to you. These business partners may use your information for their own purposes in accordance with their own privacy policies. You should review their privacy policies before engaging with them.

- Legal authorities: We share your information with legal authorities when we believe it is necessary to comply with applicable laws or regulations, to protect our rights or property, or to protect the safety of ourselves or others.

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure. Therefore, we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect any unauthorized activity on your account.

4. How do we store your information?

We store your information on cloud servers. By using the Services, you consent to the transfer of your information across national borders. The laws of these countries may differ from those of your country of residence. Some of these countries may not have adequate data protection laws or authorities. In these cases, we will take steps to ensure that your information is treated in accordance with this Privacy Policy.

We keep your information for as long as necessary to provide and improve the Services, to comply with our legal obligations and enforce our policies, and to fulfill any other purposes for which we collected it. When we no longer need your information for these purposes, we will delete it or anonymize it in accordance with our data retention policies.

You have the following choices and rights regarding your information:

- You can access and update your account information at any time by logging into your account on the Services.

- You can opt out of receiving promotional emails from us by following the unsubscribe link in each email.

- You can manage your cookie preferences by adjusting your browser settings. However, some features of the Services may not function properly if you disable cookies.

- You can request a copy of your personal information that we hold by contacting us at info@newwellmusic.com

- You can request that we correct or delete any inaccurate or incomplete personal information that we hold about you by contacting us at info@newwellmusic.com.

- You can request that we restrict or object to the processing of your personal information for certain purposes by contacting us at info@newwellmusic.com.

- You can withdraw your consent to the processing of your personal information at any time by contacting us at info@newwellmusic.com. However, this will not affect the lawfulness of any processing that we conducted before your withdrawal.

- You can lodge a complaint with the relevant data protection authority if you are unhappy with how we handle your personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices, the Services, or the applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on the Services or by sending you an email. You should review this Privacy Policy periodically to stay informed about how we collect, use, and share your information.

If you have any questions or comments about this Privacy Policy or our privacy practices, please contact us at: info@newwellmusic.com