Support 

For our customer who have bought lights and fans, you are eligible to contact us for repair options.
If your fans or light is bought from us, we will engage the service team to resolve the issue on behalf of you, providing you a hassle-free experience. Note:  Industry standards require consumer to reach out to the supplier directly and not thru the store they bought from.

All fans are covered by warranty indicated by manufacturers.
All lamps sold by us are covered by industry standard warranty of 1-2 Year. Except bulbs (6 months), Our Modular Pendant lamp (5 Years Warranty on LED Chip).
All lamps shall be brought in-store for us to do a replacement in the event of warranty coverage. On-site repair charges are appliable upon request of onsite repair.

All the way below of the story about us.

One of the core values we believe is bringing the highest quality lamps we can find to our customers. Nevertheless, every single product in the world will eventually reach its lifespan and reach its end of life.

• The average lifespan of a LED Bulb is 2 - 5 years. Depending on the manufacturer. 

• The average lifespan of a LED Downlight is 6 -10 years. Depending on the manufacturer.

• The average lifespan of a LED Driver is 2 -5 years. Depending on the manufacturer.

• The average lifespan of a Fan is 5 - 10 years. Depending on the manufacturer.