Frequently Asked Questions

Q: How often should carpets be professionally cleaned?
A: Most homes benefit from professional carpet cleaning every 6–12 months. Homes with pets, kids, or high foot traffic may need more frequent service.

Q: Do you remove pet odors completely?
A: Yes. We treat pet stains and odors at the source using professional solutions that neutralize odors rather than masking them.

Q: Is your cleaning safe for kids and pets?
A: Absolutely. Our cleaning methods are safe, effective, and designed for family-friendly environments.

Q: Do you offer emergency water damage cleanup?
A: Yes. We provide fast-response water extraction and cleanup to help prevent mold and permanent damage.

Q: What areas do you serve?
A: We serve the Bay Area and surrounding north coastal communities. Contact us to confirm availability in your location.

Q: Do you clean commercial properties?
A: Yes. We offer flexible scheduling for offices, retail spaces, and commercial buildings.