Privacy Policy

NeurOm, developed by CerboTech Education Pvt Ltd (CEPL), is a proprietary application that values your privacy and is committed to ensuring that your personal data is handled with care and respect. This Privacy Policy describes the types of personal information we collect through our mobile app, how we use it, and with whom we share it, including for information collected through the use of NeurOm, which is available on the Google Play Store.

By using NeurOm, you consent to the collection and use of your information as described in this Privacy Policy. Please read it carefully before using our app.

1. Information We Collect

NeurOm may collect the following categories of personal information:

Identifiers: such as your name, mobile number, email address, and device information.

Commercial Information: such as transaction data if you purchase any services or products.

Internet or Network Activity: including browsing data and app usage details.

Location Information: general location inferred from IP addresses or geolocation data, if applicable.

Sensory Information: including audio or video data captured during any app usage (e.g., during assessments or meditation).

Health-related Data: if applicable, information related to mental health or cognitive status provided by users for the purpose of self-assessment or other functionalities of the app.

Usage Data: including user interactions with the app to improve functionality.

2. How We Use Your Information

We use the collected data for the following purposes:

To provide, operate, and maintain NeurOm.

To improve and personalize your user experience.

To process payments and manage transactions.

To communicate with you, including for customer support and service-related notifications.

To analyze app usage and performance to enhance the app's features.

To offer relevant content, recommendations, and advertisements.

To comply with legal obligations and protect our users' rights.

3. Sharing Your Information

We do not sell or share your personal data with third parties for their own marketing purposes. However, we may share your information with:

Service Providers: who assist with the operation of the app, payment processing, and data analytics.

Business Partners: to offer additional services or products within the app.

Legal Authorities: if required by law or to protect our legal rights.

4. Data Retention and Security

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We employ industry-standard security measures to protect your data from unauthorized access, use, or disclosure, but no security method is entirely foolproof.

5. Your Data Protection Rights

As a user, you have the following rights regarding your personal data:

Right to Access: Request copies of your personal data.

Right to Rectification: Request correction of inaccurate or incomplete information.

Right to Erasure: Request deletion of your personal data under certain circumstances.

Right to Restrict Processing: Limit the use of your personal data under specific conditions.

Right to Object to Processing: Object to the processing of your personal data in certain situations.

Right to Data Portability: Request the transfer of your data to another service provider or directly to you.

If you wish to exercise any of these rights, please contact us using the details below.

6. Marketing Communications

You can opt out of marketing communications by following the unsubscribe link in any email we send. Please note that you may not be able to opt out of certain transactional emails, such as confirmation emails or notifications related to your account.

7. Children's Privacy

NeurOm is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will notify you through the app or by email, and the revised policy will be posted within the app and on this page. Your continued use of NeurOm after the updates constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise any of your data protection rights, please contact us at:

CerboTech Education Pvt Ltd

Email: info@cerbotech.in

Phone: +91 76210 42997

For more information visit our website

https://www.cerbotech.in/privacypolicy