We are NeuraTech Advancements- a startup based in Wilmington, Delaware. We are focused on utilizing AI to summarize calls and other audio. This happens by using an open-source AI model called HuggingFace, which can transcribe audio files to text when utilized properly. Next, this model is used to summarize the text file, which can be parameterized to determine the number of total words, and exactly how it should summarize. This allows for a well-summarized call, executive meeting, and customer discussion to allow for a tailored summarization of one’s conversation with another person or group of people to maximize productivity.
Our technology can significantly benefit a business in several ways. By summarizing customer feedback from calls and audio recordings, businesses can quickly identify common issues and areas for improvement, leading to faster response times and more personalized service. Summarized recordings of staff meetings and training sessions ensure consistent service and better adherence to policies. Additionally, summarizing executive meetings and client discussions helps management stay organized and make informed decisions. Analyzing customer interactions provides valuable marketing insights, while summarized operational meetings streamline processes and improve efficiency, ultimately enhancing overall productivity.