Sharp OSA Network Scanner Tool is a versatile network scanning tool, developed exclusively by Sharp. Now there's a way to integrate your office workflows and eliminate time-consuming manual steps required to connect separate systems and processes. Using Sharp open system architecture (OSA), that enables you to configure and control your documents from any OSA-enabled MFP, anywhere on the network, without the need to be at your PC.
I have a scanner on a network with 3 PCs (one running Windows XP, one runnning Windows 7 and one running Windows 10), all protected by ESET Smart Security. I have been unable to scan to any of the PCs over the network, and have spent several hours over the last week troubleshooting the issue.
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For a week after the scanner was installed on the network, I repeatedly tried to perform scans from each of the PCs, and rebooted each of the PCs a number of times. During this period, ESET never, on any PC, asked whether access should be allowed from the scanner IP address.
Hello Everyone,
Model: Sharp Copier/Scanner MX-M365N
We recently moved our Sharpdesk Network Scan Tool (NST) from our user's desktop to our server. This way when someone uses the scanner, the file will be sent to the network folder as needed. Before this, our user would have to be logged into his account at his local machine for the file to be sent to the correct network folder.
Users type in a filename at the scanner before scanning the document. If that filename already exists in the network folder, then the NST pops a duplicate filename error on the server machine. This can be easily fixed if you're sitting in front of the server machine. However, from an end user perspective, all scanned files end up in limbo, waiting for that error message to be resolved on the server machine. Since our users can't get into the server room, they can't resolve the duplicate name error. Once the error message is resolved, all pending scans get processed.
Hi
Based on my research, I don't think this is an error caused by Windows, the massage user received is to notify and prevent error caused by files of same names.
I suggest search for third-party app with functions of automatically renaming duplicate files in Windows.
Also, might try reaching out to scanner tool provider for update and support for file name management feature: ff782bc1db
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