Top 3 Features of NetSuite B2B E-commerce

NetSuite for e-commerce extends support for both B2C and B2B e-commerce via a single platform. Its unlimited flexibility enables B2C sites to render the engaging and tailor-made experiences consumers demand. On the other hand, NetSuite e-commerce solutions for B2B sites offer a rich B2C-like customer experience with added functionality to support the unique demands of business users.

B2b Ecommerce

NetSuite B2B e-commerce empowers B2B sellers to create engaging sites that drive the attention of business buyers, helps optimize their purchasing efforts and save them time. Also, it provides the same easy and information-rich shopping experience as a B2C website. Additionally, it supports online stores, in-house sales, distributors, manufacturers, brick-and-mortar stores, and channel partners all from a unified platform.

Top 3 Features

· Purchasing

NetSuite e-commerce software solution offers the tools to streamline the purchasing process, including routine, repeat, and bulk ordering capabilities. It converts online orders automatically to invoices with workflow management of approval, fulfillment, and billing. Moreover, it helps give customers their own negotiated prices, terms, and credit limits. One can connect their product catalogs directly to the customers’ e-procurement system with punch-out capabilities via third-party connectors.

· Billing

NetSuite ERP e-commerce automates and expedites billing processes by offering buyers the ability to review and manage payments online. With such capabilities, one can view summaries of outstanding and available balances, deposits, credit memos, and the terms associated with accounts with the least hassle. Finance administrators can examine all invoices, and, if account terms exist, and avail of all B2B payment methods like invoice billing, credit limits, and ACH processing as well.

· Service And Support

NetSuite e-commerce features for B2B enables self-service returns management so that shoppers can initiate an online return authorization. It readily improves customer engagement and client satisfaction by enabling them to submit questions or support queries directly to the support desk. It gives complete access to the customers to their order history and details related to shipping, billing, and payment information.

On a final note, to gain a competitive advantage and drive substantial business growth, leveraging the core capabilities of NetSuite e-commerce along with choosing the right partner turns to be an intelligent move. To gain greater scalability and streamline operations with B2B features, NetSuite e-commerce partners can help you execute the business vision and take a competitive lead without a hitch.

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