NETIFY DIALER / PHONE APP
Effective Date: [17th May 2026]
Welcome to Netify Dialer! Your privacy is our top priority, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use the Netify Dialer app.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
Contact Information: Name, email address, and phone number, provided during registration on Soul Bridge.
Contact List: With your explicit consent, we access your phone’s contact list to enable you communicate with your contacts and also to identify potential matches. Contact information is processed locally on your device and encrypted during any server interactions.
b. Usage Information
Activity within the app, such as profile updates, matches, and interactions.
Device information, including device model, operating system, app version.
Log data, including IP address, time of access, and app errors.
c. Location Information
We ask for your country on the Soul Bridge sign-up form to localize our services to you.
d. Other Information You Provide
Any information you voluntarily share, such as feedback or support queries.
2. How We Use Your Information
We use your data for the following purposes:
To Enable Matches: Analyzing your preferences and contacts to facilitate mutual connections.
To Improve the App: Monitoring usage patterns and fixing issues to enhance the app experience.
To Communicate With You: Sending updates, notifications, and support responses.
For Security and Compliance: Ensuring your account is secure and adhering to legal requirements.
3. How We Protect Your Information
We use industry-standard security measures to protect your data, including:
End-to-end encryption for sensitive data.
Secure storage using advanced encryption protocols.
Access control to limit unauthorized access to your information.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:
With Your Consent: When you explicitly agree to share information with others.
For Legal Compliance: To comply with applicable laws, regulations, or legal processes.
With Service Providers: Trusted partners who assist in app functionality, under strict confidentiality agreements.
5. Your Rights
You have the following rights regarding your data:
Access: View the information we collect about you.
Correction: Update or correct your personal information.
Deletion: Request deletion of your data. Note that certain information may need to be retained for legal purposes.
Withdraw Consent: Revoke permissions (e.g., access to your contacts) at any time.
To exercise these rights, contact us at [netifydialer@gmail.com].
6. Data Retention
We retain your personal information only for as long as necessary to provide our services or comply with legal obligations. Inactive accounts may be deleted after 36 months of inactivity.
7. Children’s Privacy
Netify Dialer is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. The Soul Bridge sign-up form is age restrictive. If we discover that a minor has provided us with personal information, we will delete it immediately. Also reports can be made to netifydialer@gmail.com OR the in-app reporting tool.
8. International Users
Netify Dialer is a global app, and your information may be transferred and stored in countries outside of your own. We comply with local data protection laws to safeguard your data during these transfers.
9. Changes to This Privacy Policy.
We may update this Privacy Policy periodically. Any changes will be posted here, and significant updates will be communicated to you directly. Please review the policy regularly to stay informed.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Netify Support Team
Email: [netifydialer@gmail.com]
Address: [12th floor Westpark Towers, Mpesi Ln, Nairobi, Kenya]
Thank you for trusting Netify Dialer. Your privacy is our priority, and we are committed to creating a safe and secure environment for meaningful connections.