Last Updated:December 30, 2024

Privacy Policy for Nepwag

At Nepwag, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when interacting with our services, websites, and applications.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details provided voluntarily.

• Usage Data: Information about how you interact with our services, such as IP addresses, device types, browser types, and activity logs.

• Cookies and Tracking Data: Information collected via cookies and similar technologies to enhance your experience.
  
  

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, improve, and personalize our services.

• To communicate with you regarding updates, inquiries, and support.

• To ensure security and prevent unauthorized access or misuse of our platforms.

• To comply with legal obligations.
  
  

3. Legal Basis for Processing (GDPR)

If you are located in the European Union, we process your personal data under the following legal bases:

• Consent (when you voluntarily provide information).

• Legitimate interests (such as improving our services and ensuring security).

• Legal obligations (when processing is required by applicable law).
  
  

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share information in the following cases:

• With trusted third-party service providers to facilitate our operations (e.g., hosting, analytics).

• When required by law or to protect our legal rights.

• With your consent for specific purposes.
  
  

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no system is entirely secure, and we cannot guarantee absolute security.

7. International Data Transfers

As we are based outside the European Union, your information may be transferred to and stored on servers located outside the EU/EEA. We rely on the compliance mechanisms of third-party providers (such as Google Play) to help ensure your data is protected.

8. Your Rights

Depending on your location, you may have the following rights:

• Access, update, or delete your personal information.

• Object to or restrict the processing of your data.

• Request data portability.

• Withdraw consent for data processing at any time.

To exercise your rights, please contact us at nepwag56@gmail.com.

9. Cookies and Tracking

Our website and apps may use cookies and similar technologies to enhance your experience. You can manage or disable cookies through your browser settings.

10. Children’s Privacy

Our services are not directed to children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we become aware that a child has provided us with information, we will take steps to delete it.

11. GDPR Article 27 (EU Representative)

At present, we do not specifically target users in the European Union. Therefore, we believe we are not required to appoint an EU representative under Article 27 GDPR. If this changes in the future, we will update this policy accordingly.

12. Third-Party Links

Our platforms may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting the updated policy on our website, with the revised date at the top.

14. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: nepwag56@gmail.com

• Address: Pokhara, Nepal