Contact Phone: [+14136033541]
Contact Email: [info@thepool.bond]
Privacy Policy for Neon Clash Tactics
Effective Date: [6.28, 2026]
This Privacy Policy explains how Neon Clash Tactics handles information when you use our game. We designed the game as an entertainment experience built around puzzle battles, virtual progression, cosmetics, and optional reward features. We do not provide real-money gambling, cash prizes, or rewards with real-world monetary value.
By using the app, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect or process the following categories of information, depending on how you use the app and which permissions you allow.
Gameplay and Progress Data
The app may store gameplay progress, stage completion, virtual coins, boosters, cosmetic unlocks, daily reward counts, achievement status, and settings. This information is used to keep your game state consistent and to support progression features.
Device and App Information
We may collect basic technical information such as device type, operating system version, app version, general region, crash information, performance data, and session activity. This helps us improve stability, balance the game experience, and understand technical issues.
Analytics and Attribution Data
The app may use analytics or attribution tools to understand installs, sessions, campaign performance, and general app usage. Where required, we ask for your permission before accessing tracking-related identifiers such as the advertising identifier. If you do not grant permission, the app can still be used, but certain attribution features may be limited.
Network and Hosted Content Data
On supported devices, the app may request remote configuration or open hosted web content. These requests may include basic app or device context needed to load the correct experience, prevent abuse, or maintain service availability.
Support Information
If you contact us for support, we may receive your email address, message content, device details you choose to provide, and any screenshots or files you send. We use this only to respond to your request and improve the app.
Information We Do Not Intentionally Collect
We do not intentionally collect:
Precise GPS location
Contacts
Health data
Photos or videos from your library
Microphone recordings
Payment card information
Real-money gambling information
Government identification documents
The game does not require account registration for normal gameplay.
How We Use Information
We use information to:
Save and restore game progress
Provide stages, rewards, boosters, cosmetics, and achievements
Operate Daily Draw and virtual reward features
Improve performance, stability, and gameplay balance
Detect errors, crashes, or abnormal behavior
Respond to support requests
Measure app installs and general engagement
Maintain app security and prevent misuse
Comply with legal or App Store requirements
Virtual Currency and Rewards
Neon Clash Tactics may include virtual coins, boosters, cosmetic shards, daily rewards, and unlockable cosmetic items. These items are for entertainment within the game only. They cannot be exchanged for real money, transferred outside the app, sold, redeemed, or used as a cash-equivalent reward.
Tracking and App Permissions
Where required by platform rules, the app may request permission before tracking activity across apps or websites owned by other companies. You may allow or deny this permission through the system prompt or change your choice later in device settings.
Denying tracking permission does not block core gameplay.
Sharing of Information
We do not sell your personal information.
We may share limited information with:
Service providers that help with analytics, attribution, hosting, crash reporting, or technical operations
Platform providers when required for App Store operation
Legal authorities if required by applicable law, court order, or valid legal process
Successors if the app or related business assets are transferred, merged, or reorganized
Service providers are expected to process information only as needed to provide their services to us.
Data Retention
Gameplay data stored locally may remain on your device until you reset progress, delete the app, or clear device data.
Support messages may be retained for as long as needed to respond to your request, resolve disputes, improve service quality, or meet legal obligations.
Analytics and technical logs are retained only as long as reasonably necessary for measurement, troubleshooting, fraud prevention, and operational purposes.
Your Choices and Controls
You may:
Reset in-game progress where the app provides that option
Delete the app to remove locally stored app data from your device
Change tracking permission in device settings
Contact us to ask questions about privacy or data handling
Request deletion of support records associated with your email, where applicable
Some data may be retained if required for security, legal compliance, fraud prevention, or legitimate business records.
Children’s Privacy
The app is intended for a general audience and is not designed to knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided personal information to us, please contact us and we will review the request.
International Data Processing
Depending on the services used to operate the app, information may be processed in countries or regions outside your location. When this happens, we take reasonable steps to protect information according to this Privacy Policy and applicable legal requirements.
Security
We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work to reduce risk and protect the app experience.
Third-Party Websites or Services
The app may contain links to external websites or hosted content. Third-party websites and services may have their own privacy practices. We are not responsible for the content, security, or privacy practices of third-party services that are not controlled by us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and, where appropriate, provide notice in the app or through another reasonable method.
Contact Us
If you have questions about this Privacy Policy or how information is handled, contact us at:
Phone: [+14136033541]
Email: [info@thepool.bond]