Neo Inventory Privacy Policy

Effective 7 October 2026. Developer: Neo Technologies, Singapore.

Neo Inventory is a stock and sales app for small and medium shops. It runs on your phone. This policy explains what data the app handles, what leaves your device, and the choices you have.

1. Shop data you enter

The records you enter are stored in the app's database on your device. This includes products, prices, stock counts, sales, purchases, customers (names, phone numbers, addresses and credit balances), suppliers, categories, business settings, and any photos you add. We do not operate a server that receives this data.

2. Data sent by the app

The app uses Google Firebase for three things:

• Crash reports (Firebase Crashlytics). When the app crashes, a report is sent with the error, your device model, Android version, app version and an installation identifier, so we can fix the bug. We do not intentionally include your shop records in crash reports.

• Announcements (Firebase Cloud Messaging). The app receives a device token so we can send notifications. If you turn announcements on, your device subscribes to an announcements topic. You can turn this off in the app's settings.

• App update settings (Firebase Remote Config). The app fetches a setting that tells it whether to show an update prompt. The request includes the app version and the installation identifier.

Google processes this data as Firebase's provider. See Google's Firebase privacy information.

3. Backups

The app lets you export a backup file of your shop data and share it yourself. The export is not uploaded by the app.

Android may also back up the app's data to your Google Account, and transfer it to a new phone during setup, depending on your phone's backup settings. Those backups include your shop records. The saved login session is excluded from them, so the PIN is required again on a new device. You can manage Android backups in your phone's settings.

4. Permissions

• Camera: to scan barcodes and take photos of products, customers and suppliers. Photos stay on your device.

• Internet: for the Firebase features in section 2.

• Notifications: to show announcements.

5. What we do not do

• We do not show ads.

• We do not include third-party analytics.

• We do not sell your data or share your shop records with third parties for marketing.

6. Your choices

• Delete data: clear the app's storage in Android settings, or uninstall the app. This deletes the data on your device. Backups already saved to your Google Account remain until you delete them there.

• Announcements: turn them off in the app's settings.

• Permissions: revoke camera or notification access in Android settings.

7. Children

Neo Inventory is a business tool for shop owners and staff. It is not directed at children.

8. Changes

If this policy changes, we will update this page and its effective date.

9. Contact

Questions about this policy: support.neoinventory@gmail.com