NekoSoft Policy

NekoSoft Privacy Policy

This Privacy Policy (the “Policy”) applies from Dec 2th, 2022, serves to explain what information NekoSoft policy and its affiliates and subsidiaries (collectively, “we”, “us”, or “our”) collect, and how we use and protect your information when you use any mobile applications that we develop and are available for download in the Google Play Store.

Your privacy and data security are extremely important to us. We are committed to the responsible management, protection, and use of your personal information.

1. What Information Do We Collect?

In this Policy, the term “personal information” includes any information that identifies or makes an individual identifiable. When you access or use our Services, we may generally collect the personal information described below.

i. Device information

We collect your device and network connection information in order to provide you better experience when you use our app. 

This information depends on the context of your interactions with us, the choices you make, including your privacy settings, and the products and features you use, and may include:

SDK/API/JS code version, IP address, platform, timestamp, application identifier, application version, application distribution channel, independent deice identifier, the terminal manufacturer, the terminal device operating system version, the location of the language, the time zone and the network state (Wi-Fi and so on), the CPU, and the battery use, Screen resolution, Memory usage, Storage usage, sim operator, sim card country, Application release status in google play, Ad loading strategy, Ad platform and advertising placement id. Phone height and width, sim operator name,os version.

We store the information collected through the Android ID tied to the device you are using. In this way, we can retain your advertising behavior while you are using the app. We will treat this information as personal information

ii. Data about your use of the Services

Number of clicks, landing pages, pages viewed and order of those pages, the amount of time spent on particular pages, the date and time of your request, number of the app opened and some viewed page.

Permissions status.

Whether the function is running normally, such as whether a virus is detected.

Number of apps installed by users.

package name

first open time timestamp

app brand

app net status

firebase_device_id

app model

sim country

system language etc.

Advertisers may store or read cookies.

These data only be passed to the certified third-party statistical platform: Firebase, Facebook Analytics and our self-built data statistics system (ECS). 

The above information is only used to improve the product experience and will not be sold to any third parties. We will not use this information for purposes other than improving the product experience and ad performance. 

iii. Monetization and Analytical Information from Other Sources

Third-party SDKs integrated in our app may access your information, including:

Google Advertising ID

Demographic data (e.g. determination of your IP address)

Data to fight against fraud (e.g. click fraud in advertising)

Data associated with your device (e.g. device type, technological information, country)

Data to do advertising, marketing and analysis

Advertisers may store or read cookies

The information collected by third-party SDKs is governed by the providers of these SDKs and we have no control over such third parties. The third-parties include monetization partners, such as Google Admob, Facebook Audience Network, MoPub, Smaato, PubNative, IronSource, ChartBoost, Pixalate etc., and also analytical tools partners, such as Firebase, Facebook Analytics and our self-built data statistics system (ECS) . The links to the above-mentioned platforms’ privacy policy are attached in the section “Third-party Privacy Policy”.

iv. Android Advertising ID

We use your Android advertising identifier in order to provide you with customized advertisement experience. It is used exclusively for advertising and analytics. Please note that the advertising identifier does not contain any user sensitive information that can be used to identify you as a user or your device. It is not connected to personally-identifiable information or associated with any persistent device identifier (for example: SSAID, MAC address, IMEI, etc.). 

v. Other Information

We may collect information that you directly and voluntarily provide to us. The information includes but is not limited to: your email address, the content of feedback, and the content of questionnaire answered by you.

vi. Designated Countries

For all information listed above, pursuant to the EU General Data Protection Regulation (“GDPR”) or any equivalent legislation (collectively “Data Protection Laws”), we process the personal information of users located in the European Economic Area (“EEA”), United Kingdom and Switzerland (collectively, the “Designated Countries”) based on our contract with you.

2. How Do We Use the Information?

i. To improve and optimize the Services

To provide better Services to you, we have a legitimate interest to collect and process necessary data to:

Update and develop the Services

Develop and improve your experience

Manage the relationship with you

Customize your service experience

Respond to your comments and questions and provide support to you

Provide offers in the Services as well as in other websites and services

Send related information (e.g. updates, security alerts, support messages) to you

ii. To provide the Services

To provider the Services, we process data necessary to:

Allow you to use the Apps and the Services

Operate the Services

Provide and deliver products and services that you request

iii. To carry out activities related to advertisements and marketing

To send you personalized advertising and marketing materials, we may use the information collected from you such as ad identifiers, age, country, region, gender, language, games played by you, information related to the interaction of you with the Services and with other users, and so forth.

We may also use various third party advertising and marketing partners to assist us on our behalf and may share information collected from you with such third parties for this purpose.

Hence, we have a legitimate interest to process necessary data to:

Track the content you access in connection with the Services and your online behavior

Deliver, target and improve our advertising and marketing materials

Pass the information collected from you to third party advertising and marketing partners

By accepting this Privacy Policy and downloading or continuing to use the Services, you consent to us and our advertising and marketing partners collecting and using information about you to personalize advertising and marketing materials and to improve your experience unless you opt out of receiving this service.

We encourage you to review the privacy policies of our third party advertising and marketing partners so that you can understand how these third parties collect, use and share your information. We are not responsible for the privacy policies of any third party whether accessed through the Services or otherwise. 

iv. To secure the Services

Ensuring the security in the course of performing the Services is a top priority for us. We take appropriate security and technical measures to protect your information from unauthorized access, loss and misuse. To achieve this purpose, we also request our suppliers who process personal information on our behalf to take appropriate security measures.

In order to keep the Service safe, to fight fraud and to ensure acceptable use otherwise, we have a legitimate interest to process necessary data to

Analyze and monitor use of the Services

Prevent cheating, crime or fraud

Take action against fraudulent or misbehaving users 

Despite our efforts, we cannot guarantee the absolute security of your personal data, nor can we ensure the security of any of the communication facilities provided by us. We recommend that you exercise caution when disclosing any information through the Services. In particular, please note that any personally identifiable information or personally sensitive data that you communicate or disclose to any user in connection with the Services may be collected and used by others. As such, you should take care of the information shared online. Please also be reminded that any questions answers, comments, submissions that you post in the forum will be publicly available.

v. Designated Countries

For all purposes listed above, pursuant to the EU General Data Protection Regulation (“GDPR”) or any equivalent legislation (collectively “Data Protection Laws”), we process the personal information of users located in the European Economic Area (“EEA”), United Kingdom and Switzerland (collectively, the “Designated Countries”) based on our contract with you.

3. What Information Do We Share?

As mentioned above, your personal information may be shared with our third-party partners. We may disclose your personal information to our business partners, including advertisers, publishers, and data tracking companies. These business partners may use your personal information to show you advertisements, measure your ad/site interaction, and better understand the site and app traffic usage or user behavior in order to improve their services. Such partners’ use of the information that we disclose to them will be governed by their privacy policies.

4. What Are the Important Permissions We Request?

Depending on the context of your interactions with us, we may ask you to provide certain permissions in order to let our app perform properly. You may choose to opt-out anytime, but please note that not giving us these permissions can result in malfunctioning of our app. The permissions we ask are listed below:

Storage

read the contents of your USB storage

modify or delete the contents of your USB storage

All files access

Location

- Location permission: Granting this permission allows us to use the WEATHER WIDGET to access your location and acquire the local weather conditions of your area. . Please rest assured that your location is solely used to make these widgets work normally and is not used for any other purpose.

- Permission android.permission.ACCESS_BACKGROUND_LOCATION only listen location of device to weather forecast function. 

approximate location (network-based)

precise location (GPS and network-based)

Device ID & call information

read phone status and identity

Wi-Fi connection information

view Wi-Fi connections

Photos/Media/Files

read the contents of your USB storage

modify or delete the contents of your USB storage

Camera

take pictures and videos

Phone

read phone status and identity

Accessibility

- Permission android.permission.ACCESSIBILITY use for display a floating popup to show more information weather, alarm, music notification view control. We commits not to collect or share any user information about this accessibility.

- We never publicly disclose any personal or sensitive user data related to financial or payment activities or any government identification numbers, photos and contacts, etc.

In order to better optimize the memory usage and reduce repetitive operations, we needs Accessibility API to automatically force stop apps.

Other

bind to an accessibility service

update component usage statistics

receive data from Internet

notifications

full network access

close other apps

control vibration

measure app storage space

install shortcuts

view network connections

reorder running apps

draw over other apps

prevent device from sleeping

uninstall shortcuts

run at startup

connect and disconnect from Wi-Fi

Exemple some permissions in our Applications:

+ Access Internet

<uses-permission android:name="android.permission.INTERNET" />

<uses-permission android:name="android.permission.ACCESS_NETWORK_STATE" />

<uses-permission android:name="android.permission.ACCESS_WIFI_STATE" />

These permissions can help us get resources from our server such as: photo effects, photo frame; check network connection …

+ Access Storage (Sdcard)

<uses-permission android:name="android.permission.WRITE_EXTERNAL_STORAGE" />

<uses-permission android:name="android.permission.READ_EXTERNAL_STORAGE" />

These permissions can help us access your storage for save photo and video files edited, then for share to all your friends.

+ Set Live Wallpaper

<uses-permission android:name="android.permission.SET_WALLPAPER" />

This permission use in Photo Editor application for set beauty live wallpaper with photo edited.

+ Access Camera

<uses-permission android:name="android.permission.CAMERA" />

This permission help us to get an image from your Camera (take picture from Camera) for photo edit.

+ Check Network is available?

<uses-permission android:name="android.permission.READ_PHONE_STATE" />

This permission help us check network is available to show message to request turn on network for download resources from our server.

Important: We respect the confidentiality of information, and we are committed do not store, collect any user information on your device.

5. Legal Basis of Your Personal Data

We process Personal Data for the purposes set out in this Privacy Policy, as described above. Our legal basis to process personal data includes processing that is: necessary for the performance of the contract with you (for example, to provide you with the services you request and to identify and authenticate you); necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement); necessary for our legitimate interests (for example, to manage our relationship with you, to ensure the security of our services, to communicate with you about our products and services); and based on consent by our customers (for example, to place certain cookies and to share your information with third parties for advertising purposes).

In some instances, you may be required to provide us with Personal Data for processing as described above, in order for us to be able to provide you all of our services, and for you to use all the features of our apps. of our app.

6. Your Rights

We provide you with the rights described below when you use our Services. Please contact us at nekosoft.feedback.app@gmail.com if you would like to exercise your rights under applicable law. When we receive an individual rights request from you, please make sure you are ready to verify your identity. Please be advised that there are limitations to your individual rights. We may limit your individual rights in the following ways:

Where denial of access is required or authorized by law;

When granting access would have a negative impact on other's privacy;

To protect our rights and properties; and Where the request is frivolous or burdensome.

i. Right to withdraw consent

If we rely on consent to process your personal information, you have the right to withdraw your consent at any time. A withdrawal of consent will not affect the lawfulness of our processing or the processing of any third parties based on consent before your withdrawal.

ii. Right of access and rectification

If you request a copy of your personal information that we hold, we will provide you with a copy without undue delay and free of charge, except where we are permitted by law to charge a fee. We may limit your access if such access would adversely affect the rights and freedoms of other individuals. You may also request to correct or update any of your personal information held by us, unless you can already do so directly via the Services.

iii. Right to erasure (the “Right to be Forgotten”)

You may request us to erase any of your personal information held by us that: is no longer necessary in relation to the purposes for which it was collected or otherwise processed; was collected in relation to processing that you previously consented to, but later withdrew such consent; or was collected in relation to processing activities to which you object, and there are no overriding legitimate grounds for our processing.

iv. Right to restriction

You have the right to restrict our processing your personal information where one of the following applies:

You contest the accuracy of your personal information that we processed. We will restrict the processing of your personal information, which may result in an interruption of some or all of the Services, during the period necessary for us to verify the accuracy of your personal information;

The processing is unlawful and you oppose the erasure of your personal information and request the restriction of its use instead;

We no longer need your personal information for the purposes of the processing, but it is required by you to establish, exercise or defense of legal claims; or

You have objected to processing, pending the verification whether the legitimate grounds of our processing override your rights.

We will only process your restricted personal information shall with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest. We will inform you if or when the restriction is lifted.

v. Right to object to processing

You may object to our processing at any time and as permitted by applicable law if we process your personal information on the legal basis of consent, contract or legitimate interests. We can continue to process your personal information if it is necessary for the defense of legal claims, or for any other exceptions permitted by applicable law.

vi. Right to data portability

If we process your personal information based on a contract with you or based on your consent, or the processing is carried out by automated means, you may request to receive your personal information in a structured, commonly used and machine-readable format, and to have us transfer your personal information directly to another “controller”, where technically feasible, unless exercise of this right adversely affects the rights and freedoms of others.

vii. Notification to third-parties

If we share your personal information with third parties, we will notify them of any requests for rectification, erasure or restriction of your personal information, unless this proves impossible or involves disproportionate effort. Upon your request, we will identify such third parties.

viii. Automated individual decision-making, including profiling

You have the right not to be subject to a decision based solely on automated processing of your personal information, including profiling, which produces legal or similarly significant effects on you, unless an exception applies under applicable law.

ix. Right to lodge a complaint

If you believe we have infringed or violated your privacy rights, please contact us at nekosoft.feedback.app@gmail.com so that we can work to resolve your concerns. You also have a right to lodge a complaint with a competent supervisory authority situated in a Member State of your habitual residence, place of work, or place of alleged infringement.

7. Third-party Partners’ Privacy Policy

Here we list the links to the third-party partners’ privacy policy. Please note that these policies are governed by the third parties and we have no control over them. Check the following links to get details about how user data is collected, used and shared.

1. Google Admob & Firebase

https://policies.google.com/privacy?hl=en

2. Facebook Audience Network & Facebook Analytics

https://www.facebook.com/about/privacy 

3.AdMob

https://policies.google.com/privacy?hl=en 

4.Adjust

https://www.adjust.com/terms/privacy-policy/ 

5.AppLovin 

https://www.applovin.com/privacy/ 

8. California Residents’ Privacy Rights

We prepare this separate Privacy Notice for California Consumers to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws.This notice is designed to supplement the information described in our <Privacy Policy> and applies solely to users who reside in the State of California (“consumers” or “you”). 

IF YOU ARE NOT A CALIFORNIA RESIDENT, THIS POLICY DOES NOT APPLY TO YOU. PLEASE REFER TO OUR MAIN PRIVACY NOTICE HERE INSTEAD. 

i. Your Right to Request for Information

As required by CCPA, you( or your authorized agent) have the right to request us to disclose information to you about how we collect, use and share your personal information over the past 12 months. These information include: the categories of personal information we collected; the categories of sources for personal information we collected; our business purpose for collecting that personal information; the categories of third parties with whom we share that personal information.

ii. Your Right to Delete Information

Under the CCPA, You( or your authorized agent) have the right to opt out of having your information sold or shared.You (or your agent)have the right to request that we delete your specific personal information that we collected from you and retained, except in the following cases Such cases include: 

We need your information to detect security incidents, protect against malicious, or illegal activity;

We need your information to identify and repair application errors that impair existing intended functionality;We need your information to exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.

We need your information to conduct internal uses that are reasonably aligned with your expectations based on your relationship with us;and other cases provided by CCPA and other California laws.

iii. How You Exercise Your Rights

To exercise your rights described above, please submit a verifiable consumer request to us by nekosoft.feedback.app@gmail.com

Only you or your authorized agent may make a verifiable consumer request related to your personal information. You may only make a verifiable consumer request for request for information twice within a 12-month period. A verifiable consumer request must: Provide sufficient information that allows us to reasonably verify you identity and make us confirm we collected personal information about you. Describe your request with sufficient details that allows us to understand and respond to it.

We cannot respond to your request accurately if we cannot verify your identity.

iv. How We Respond Your Request

We endeavor to respond to a verifiable consumer request within 45 days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period by email ,telephone or other electronic means.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

v. Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Such discrimination include: denying you our services; charging you different prices or rates for our services; providing you a different level or quality of our services; suggesting that you may receive a different price or rate for services or a different level or quality of services.

vi. Data collection instructions for minors

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions. For users aged 13~16, they have the right to opt in, and if you are the parent or guardian of users who are aged 13~16, you can also contact us.

9. Children's Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

10. Changes to the Policy

Any information that is collected is subject to the Policy in effect at the time such information is collected. We may, however, modify the Policy from time to time. If such change has been made, we will provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of our app or services following the change of the Policy will mean you accept those changes.

11. Contact Us

If you have any questions or concerns about the Policy, you may contact us at email: nekosoft.feedback.app@gmail.com

INFORMATION COLLECTION RELATING TO CHILDREN

We consider ourselves to be family oriented, however we have decided to voluntarily implement higher child protection standards even though our products and services are not directed to, and we do not knowingly collect personal information from, children under 13. If we learn that we have collected personal information of a child under 13, we will take all reasonable steps to delete the information as soon as possible. If you become aware that your child has provided us with personal information without your consent, please contact us at nekosoft.feedback.app@gmail.com.

In order to preserve the family-friendly reputation of our Applications, we age-gated some of the features in our applications, so that they are not available for use by children under 13. The age gate is being conducted after the download of some of our apps for specific territories in order to assure the privacy and protection of younger users of our apps. If you do not pass the gate the features enabling potential collection and sharing of personally identifiable information are disabled for your device ID. For your safety, it is not possible to change your age later on. We do not store your year of birth but only the information whether your device ID passed the age gate or not.

The only personal information we collect from you for the purposes of offering our services are persistent identifiers (such as device ID, IDFA, IDFV, IP address).

When using the persistent identifiers we will not contact you, display behavioral advertising to you, nor do any user tracking or profiling. In addition, we strive that all of our advertising partners adhere to the same standards for the collection, usage and disclosure of your personal information as we do, but we can however not be responsible if they breach the commitments they gave to us regarding the collection of information. In case of such breaches you agree that our liability is limited to the amounts we are able to receive as indemnification for the breaches from our advertising partner. For the detailed information about disclosure to third parties please see section Disclosure To Third Parties of this Privacy Policy. For any additional questions about third party information disclosure please refer to nekosoft.feedback.app@gmail.com

We will send push notifications to users who allow us to do so in order to reengage them in terms of using the Application. You may unsubscribe at any time by following the instructions in section Push Notifications of this Privacy Policy. We strive to ensure that the content of the push notifications will always be family-friendly. Push notifications are local, contextual and sent in app only and not from a server or in conjunction with other user information.

Developers all apps respect user data and conscientiously implement privacy policy statements This Privacy Policy informs you of your choices and our practices regarding any information you provided to us and we collect. This privacy statement applies to Super Fast Apps domain on Google Play Store and its products, When you use these services—and any others we release—you’ll inevitably share some information with us. Since your privacy means much to us, we want you to learn about the information we collect, how we use it, whom we share it with, and the choices we give you to control, access, and update your information.

If someone decides to use my service, this page is used to inform visitors of my personal information collection, use and disclosure policies.

If you choose to use my service, you agree to collect and use information related to this strategy. Personal information I collect is used to provide and improve services. I will not use or share your information with anyone other than as stated in this privacy policy.

How We Use Information

Provide and deliver the products, services, and functionality that you request and are necessary for our apps to work.

Develop, improve, and refine products, services, and functionality.

Personalize the Services by providing advertisements, content, or features that match user profiles or interests.

Personal Information

We do not record, store, collect information that identifies you as an individual (A Person). We do not attempt to obtain any sensitive information like contacts, your devices media and documents. Super Fast Apps will not sell, trade or disclose any personal information you might give us without your prior consent. However, information will be disclosed where required by law.

Although we ourselves do not attempt to track your information, our products may contain third parties’ APIs. This Privacy Policy does not apply to information that may be collected by that third party, so we are therefore not responsible for that information.

Our third parties' privacy policy are as follows:

Contact Information

If you have any questions or comments about this Policy or our privacy practices, or to report any violations of the Policy or abuse of an Application, please contact us.

Children’s Privacy

These Services do not address anyone under the age of 13. I do not knowingly collect personally identifiable information from children under 13. In the case I discover that a child under 13 has provided me with personal information, I immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact me so that I will be able to do necessary actions.

Policy Updates.