Last Updated: 19 September 2026
This Privacy Policy explains how the DHA Homes Community App (“the App”, “we”, “us”, or “our”) handles information when you use our mobile application.
The App is designed to provide residents and community members with convenient access to community information and services, including water timings, shuttle schedules, official community updates, emergency contacts, and nearby hospital information and directions.
By using the App, you acknowledge the practices described in this Privacy Policy.
The DHA Homes Community App is a community-focused mobile application intended to help residents and community members conveniently access important local information and services.
Depending on the features available in the App, users may be able to:
View water supply timings and related community information.
View shuttle or transport schedules.
Access official community announcements and updates.
Access important emergency and community contact numbers.
View nearby hospitals and obtain directions.
Use map functionality to identify nearby locations.
Contact relevant services using the phone's dialing functionality.
The App may request access to your device's location only when you use features that require location information, such as finding or displaying nearby hospitals.
Location permission is optional.
If you grant location permission:
Your location may be used to calculate your approximate distance from nearby facilities.
Location may be used to display relevant nearby locations on a map.
We do not use your location for advertising purposes.
We do not use your location to create an advertising profile.
We do not intentionally track your location in the background.
If you deny location permission, you can continue using the App's other features. Where applicable, the App may use a general/default community location instead of your device's current location.
The App may require basic technical information necessary for its operation, such as internet connectivity and information provided by the Android operating system.
We do not intentionally collect sensitive personal information through the App unless a particular feature explicitly requires it and the user provides it.
The App may display community, emergency, hospital, or service telephone numbers.
When you choose to call a number, the App may open your device's phone dialer. The actual telephone call is handled by your mobile network/operator and device.
The App does not need access to your personal contact list merely to display or use the community contact information provided within the App.
The DHA Homes Community App does not require users to create a personal account unless a future feature explicitly introduces an account-based service.
Unless specifically stated within the App, we do not intentionally collect:
Passwords for an App account.
Your personal contact list.
Your SMS messages.
Your photos or personal media.
Your phone call history.
Your precise location for continuous tracking.
Personal information for advertising profiles.
We do not sell users' personal information.
Information and device permissions used by the App are intended only to provide and improve the functionality of the App.
For example:
Location information may be used to:
Find nearby hospitals.
Calculate approximate distance.
Provide map-based directions.
Internet access may be used to:
Load online community information.
Display map content.
Retrieve updated schedules or announcements where applicable.
Open external services or websites when required.
Phone functionality may be used when you choose to call an emergency, hospital, community, or service number displayed within the App.
The App may use Google Maps or related Google mapping services to display maps, locations, and directions.
When you use map functionality, Google may process information necessary to provide its mapping services, including map requests and, depending on the feature being used, location-related information.
Your use of Google Maps may also be subject to Google's own terms and privacy practices.
For more information, please review Google's applicable privacy information and Google Maps terms directly through Google's official services.
The App does not use Google Maps information to create advertising profiles for users.
We do not sell, rent, or trade your personal information.
We do not share your location information with third parties for advertising or behavioral profiling.
Information may be processed or transmitted to third-party service providers only where reasonably necessary to provide a requested App function, such as:
Map and location services.
Internet-based content or community information.
External websites or services opened at the user's request.
Where you choose to make a phone call, the call is handled through your device's telephone and telecommunications services.
You are in control of location permissions.
You may:
Allow location access when requested.
Deny location access.
Change location permission settings later through Android Settings.
Continue using features that do not require location access.
If location permission is denied, location-dependent features may have limited functionality.
The App does not require continuous background location access for its normal operation.
We take reasonable measures to protect information handled through the App.
However, no method of electronic transmission, internet communication, or digital storage can be guaranteed to be completely secure.
Users should also keep their Android device and operating system updated and use appropriate device security measures.
The App is intended for general community use and is not specifically directed toward children.
We do not knowingly collect personal information from children for advertising or profiling purposes.
If you believe that a child has provided personal information to us unnecessarily, please contact us so that the matter can be reviewed and appropriate action can be taken.
The App may provide links, phone numbers, maps, or access to services operated by third parties.
Once you leave the App or interact with an external service, that service's own privacy policy and terms may apply.
We are not responsible for the privacy practices of independent third-party services.
We may update this Privacy Policy from time to time to reflect changes in:
App functionality.
Privacy practices.
Legal or regulatory requirements.
Third-party services used by the App.
When changes are made, we will update the “Last Updated” date at the top of this Privacy Policy.
Users are encouraged to review this page periodically for the latest information.
If you have questions, concerns, or requests regarding this Privacy Policy or the privacy practices of the DHA Homes Community App, please contact us through the Help & Support section available within the App.
App: DHA Homes Community App
Privacy Support: Please use the Help & Support contact provided within the App.
By using the DHA Homes Community App, you acknowledge that you have read and understood this Privacy Policy.