Privacy Policy

Last Updated: October 3, 2026

This Privacy Policy explains how Nectar (“we,” “us,” or “our”) handles information when you use the Nectar mobile application (the “App”).

1. Information We May Collect

Depending on the features you use, the App may collect:

• Account information: name, email address, account ID, and login information.

• Order information: products viewed or purchased, order details, shipping information, and delivery status.

• Payment information: payment details may be processed by third-party payment providers. We do not store complete payment-card information unless explicitly stated by our payment provider.

• Device information: device type, operating system, app version, and technical diagnostics.

• Usage information: pages or products viewed, searches, interactions, and app performance information.

• Customer-support information: information you voluntarily provide when contacting support.

We only collect information that is necessary for the functionality and operation of the App.

2. How We Use Information

We may use information to:

• Provide and operate App features.

• Create and manage user accounts.

• Process orders and provide delivery information.

• Provide customer support.

• Improve products, services, and app functionality.

• Detect, prevent, and investigate fraud, abuse, or security incidents.

• Maintain app security and reliability.

• Comply with applicable legal obligations.

3. Sharing of Information

We may share information with trusted service providers when necessary to operate the App, such as:

• Payment processors.

• Hosting and cloud-service providers.

• Shipping and fulfillment providers.

• Analytics and crash-reporting providers.

• Customer-support providers.

We do not sell personal information.

Service providers are expected to handle information according to applicable agreements and privacy requirements.

4. Payments

When you make a purchase, payment information may be processed directly by a third-party payment provider. Their processing of payment information is governed by their own privacy policies and terms.

5. Cookies and Similar Technologies

The App or services connected to the App may use cookies, analytics technologies, or similar technologies to maintain functionality, understand usage, prevent fraud, and improve the user experience.

6. Data Security

We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or disclosure. Information transmitted between the App and supported services should use appropriate encryption in transit.

No electronic system can guarantee absolute security.

7. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining records, resolving disputes, preventing fraud, and meeting legal obligations.

When information is no longer required, we will delete or anonymize it where reasonably practicable and as required by applicable law.

8. Account and Data Deletion

If the App provides account creation, users can request deletion of their account and associated personal data through the account settings or the designated account-deletion method provided by the developer.

Certain information may be retained when required by law or reasonably necessary for legitimate legal, security, fraud-prevention, or transaction-record purposes.

Google Play requires apps that offer account creation to provide an accessible account-deletion mechanism and to delete associated user data when a valid deletion request is received, subject to applicable exceptions.

9. Children's Privacy

The App is not intended to knowingly collect personal information from children where prohibited by applicable law. If you believe a child has provided personal information improperly, please contact us so that appropriate action can be taken.

10. Third-Party Services

The App may use third-party services for hosting, analytics, payments, crash reporting, customer support, or other functionality.

Third-party providers may process information according to their own privacy policies. The developer remains responsible for ensuring that third-party SDKs used in the App comply with applicable Google Play requirements.

11. Your Privacy Choices

Depending on your location and applicable law, you may have rights to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of personal information.

• Withdraw certain consents.

• Object to or restrict certain processing.

• Request a copy of applicable personal information.

To exercise applicable rights, contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the “Last Updated” date and, where appropriate, provide additional notice.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact: