Neat Clean Privacy Policy
Effective Date: April 27, 2026 | Version: 1.0
Foreword Your privacy is of utmost importance to us. Neat Clean (hereinafter referred to as "the Application," "we," or "the Service") is operated and maintained by the development team. This Privacy Policy aims to explain to you in a transparent and clear manner:
What information we collect during your use of the Application;
How this information will be used, stored, and protected;
What privacy rights you enjoy under the law and how to exercise these rights.
Please read this policy carefully before using the Application. Your use or continued use of the Application constitutes your full understanding and agreement to all the terms of this policy. If you do not agree to any part of this policy, please stop using the Application immediately.
I. Information We Collect To provide you with core functions such as junk file cleaning, storage management, and security testing, we may collect the following categories of information during your use. We promise that all information collection is limited to achieving the service functions and will never exceed the scope of collection.
1. Basic Device Information
To ensure the application functions correctly on your device and to provide targeted optimization solutions, we collect the following basic device information:
Information Type | Collection Purpose
Device Model and Manufacturer | Functional Performance for Different Hardware
Operating System Version | Ensuring Functional Compatibility and Stability
System Language Settings | Providing a Localized User Interface
Network Connection Status | Determining Network Connection Requirement
Security Database | Application Version Number | Troubleshooting and Version Update Notifications
Unique Device Identifier | Used for statistical analysis within the scope permitted by law
Note: Unique device identifiers are collected only where permitted by local law and are not used to track your personal identity.
2. Storage and File Metadata
When you use features such as junk file cleanup, large file identification, duplicate file management, and cache clearing, we need to access your device's storage space. The file information we analyze only includes:
File name (for identifying file type and classification)
File size (for assessing available storage space)
File type (e.g., images, videos, application cache, etc.)
File creation time or last modification time (for identifying redundant files that haven't been used for a long time)
File path (only used to locate the file's storage location for easy classification)
Privacy commitment: We will not read, copy, transfer, or analyze the actual content of your files (e.g., photos, document text, video content, etc.) unless explicitly required for a specific function and explained to you and authorized by you beforehand.
3. Installed application information (security scan function only)
When you actively enable the security detection/virus scan function, we will access information about the applications installed on your device to identify potentially risky applications. The information collected includes:
Application Name and Package Name
Application Version Number
Digital Signature Information (used to verify the integrity and source credibility of the application)
Installation Path
Application MD5 Signature (used only for comparison with the security database)
This type of information is only collected when you actively trigger a security scan. It is not collected silently in the background and is only used for security risk identification, not for any advertising purposes.
4. User-Provided Feedback Information
When you contact us through in-app feedback channels or email, you may voluntarily provide the following information:
Contact Email Address (for receiving our replies)
Problem Description or Feedback Content
Screenshots or log files you voluntarily attach
This type of information is entirely provided by you. We only use it to process your feedback requests and will not use it for any other purpose.
II. Purpose of Information Use
We collect the above information and will strictly limit it to the following uses, and will not use it for any other unstated purposes:
Providing core cleanup services: Identifying and clearing junk files, expired caches, redundant installation packages, and temporary files to free up device storage space.
Intelligent File Management: Identifies duplicate files, excessively large files, and long-unused files to help you rationally plan your storage space.
Device Performance Optimization: Generates targeted performance optimization suggestions based on device status data.
Security Threat Detection: Identifies potential malicious applications, viruses, or risky software by matching application signature information with a security database.
Product Improvement and Troubleshooting: Analyzes issues encountered during application operation to continuously improve product stability and user experience.
Legal Compliance: Responds to applicable laws and regulations and fulfills necessary compliance obligations.
III. Third-Party Security Service Description: Trustlook SDK To provide you with professional device security detection capabilities, Neat Clean integrates the Trustlook security SDK (a third-party security service).
How the Trustlook SDK Works
When you actively trigger a security scan, the SDK uploads necessary characteristic information of installed applications to Trustlook's security cloud server for real-time comparison and analysis with its threat intelligence database to identify:
Known malware and viruses
High-risk applications with security vulnerabilities
Suspicious applications with abnormal behavior
Information Uploaded to Trustlook Servers
Information Type
Purpose
Application Name and Package Name Matching
Known Risk Application Database
Application Version Number
Verifying Known Vulnerabilities in Specific Versions
Digital Signature Information
Verifying Application Integrity and Preventing Repackaging
MD5 Signature Value
Accurately Comparing with Virus Signature Database
Installation Path
Assisting in Analyzing the Credibility of the Installation Source
Privacy Protection Statement
The above data is used solely for security analysis purposes and will not be used for advertising, behavior tracking, or commercial marketing.
For Trustlook's privacy policy, please visit its official website.
IV. Information Sharing and Disclosure
We will not sell, rent, or exchange your personal information for any commercial purpose.
We may disclose relevant information to third parties only in the following limited circumstances:
You have explicitly authorized it: With your explicit knowledge and consent;
Necessary for service functions: As described in Section III of this policy, transmitting information to necessary third-party service providers such as Trustlook to achieve core functions such as security testing;
Legal and regulatory requirements: In accordance with applicable laws, judicial orders, or legal requirements of government authorities;
Protecting legitimate rights and interests: Necessary measures taken in emergency situations to protect the personal safety and legitimate property rights of users, third parties, or the public.
V. Data Security Protection Measures
We highly value your information security and have adopted the following technical and management measures:
Transmission Encryption: All data requiring network transmission is protected using the industry-standard HTTPS encryption protocol;
Access Control: Access to data is strictly controlled, authorized only to relevant personnel with business needs;
Data Minimization: All data collection strictly adheres to the "minimum necessary" principle, not exceeding the scope required for functionality;
Regular Assessment: Data security measures are regularly assessed and updated to address emerging security risks.
Nevertheless, absolute security cannot be guaranteed at the technical level for internet data transmission. In the event of a data security incident, we will promptly notify affected users and take necessary remedial measures in accordance with applicable laws.
VI. Your Privacy Rights
As a user, you have the following rights regarding the processing of your personal information in accordance with the law:
Right to Manage Permissions: You can view and disable relevant permissions (such as storage permissions, application information read permissions, etc.) granted to this application at any time in your device's system settings. Disabling relevant permissions will disable the corresponding function, but will not affect the operation of other functions.
Right to Refuse Unnecessary Authorizations: During installation or use, you have the right to refuse requests for permissions required for non-core functions.
Right to Erasure Data: If you wish to delete relevant data collected by this application, you can contact us to submit an application through the following methods: in-application feedback channels (the specific scope of application is limited by technical feasibility and legal requirements).
Right to Uninstall: You can uninstall this application at any time. After uninstallation, relevant data stored locally will be deleted; data uploaded to third-party services (such as Trustlook) will be handled in accordance with their respective privacy policies.
VII. Children's Privacy Protection
This application does not provide services to children under the age of 13. We will not intentionally collect personal information from minors under the age of 13.
If you are the guardian of a minor and discover that your child has provided us with personal information without your consent, please contact us immediately through the in-app feedback channel. We will promptly delete the relevant information after verification.
VIII. Updates to the Privacy Policy We may revise and update this policy as laws and regulations change or product features are adjusted.
General Updates: We will notify you through in-app notifications or announcements on this page;
Major Changes: For major adjustments involving your core rights or how your information is used, we will notify you in advance through more prominent means (such as pop-up prompts) before the changes take effect, and will obtain your consent again if necessary;
Historical Versions: The updated policy will indicate the new effective date. You can access historical version information through the app.
We recommend that you review this policy regularly to understand our latest practices in privacy protection.
IX. Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy, or wish to exercise the rights described in this policy, please contact us through the following methods:
Contact Method: gnkawi1999@gmail.com
We promise to respond to and process your reasonable request within the time limit stipulated by law.
The final interpretation of this policy rests with the Neat Clean development team and applies to all versions of this application.