Need help with NearPlay? We're here to assist you.
If you previously purchased a game or feature and it appears locked, open:
NearPlay → Settings → Restore Purchases
Make sure your device is using the Apple Account associated with the original purchase.
In-app purchases are processed by Apple through the App Store.
If NearPlay cannot find another nearby device:
make sure both devices have Wi-Fi and Bluetooth enabled;
make sure NearPlay has the required Local Network permissions;
keep the devices reasonably close to each other;
make sure both devices are running compatible versions of NearPlay;
close and reopen NearPlay if a connection cannot be established.
Some settings and locally stored information may be removed when the application is deleted.
Eligible non-consumable in-app purchases can be restored through:
Settings → Restore Purchases
If you are experiencing a problem that is not covered above, contact us at:
developer@flytechnologyandinnovation.com
When reporting a technical issue, please include:
your iPhone model;
your iOS version;
your NearPlay version;
a short description of the problem.
We'll use this information only to help investigate your support request.
NearPlay
Developed by Fly Technology & Inovation S.R.L.
Romania