Embedded Files
On some device, the Power management system or Autostart system will close UnRead service and cause UnRead stop receiving chat messages. This issue may be with the device as follow: Huawei/Honor, OPPO, Vivo or Xiaomi
To fix it:
To fix it:
- ASUS
- Go to Mobile manager > Permissions (management) > Autostart (manager) > Allow UnRead
- Huawei/Honor
- Go to Settings (> Advanced Setting)> Battery (Manager) > Find "Power-power-intensive prompt" menu and Allow UnRead
- Go to Settings > Apps (& Notification > Apps )> UnRead > Battery > Find "Power-power-intensive prompt" menu and Allow UnRead
- OPPO / OnePlus
- Go to Settings > Battery > "Energy Saver" or "Power Saver" > UnRead > Find "Background Freeze" menu and turn off
- Vivo
- Go to Settings > Battery > Find "High background power consumption" menu > Allow UnRead
- Go to Settings > Security (& Privacy) > Permissions management > Autostart (manager) > Allow UnRead
- Xiaomi / Redmi
- Go to Settings > Installed apps > UnRead > Find "Battery Saver" menu > set "No restrictions"
- Go to Settings > Security (& Privacy) > Permissions > Find "Autostart" or "Autostart manager" menu > Allow UnRead
- Other Android device
- Looking for UnRead inside installed apps and fine something like "Run in background" or "Battery optimization" option and allow UnRead
- Looking for "Battery" or "Power save" inside Settings and find option to allow UnRead can run in background
- Looking for "Security" or "Security & Privacy" inside Settings and > find "Permissions" or "Permissions management" menu > find "Autostart" or "Autostart manager" > Allow UnRead
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