Policies

Payments

• Payments can be made via Venmo, paypal, or zelle. Payment is due after conclusion of care. 

Cancellation

• Please provide written notice of cancellation. A cancellation less than 24 hours before the scheduled care will incur a cancellation fee of $65.

Entering/Exiting

• Caregiver will notify the pet owner upon arrival or departure of the home. Caregiver will require keys or a door code to enter. Caregiver is responsible for returning the keys upon end of care. 

House Sitting/Care for House

• Caregiver will clean up any dishes used, throw out all trash, and leave spaces better than they were found. 

• All plants will be cared for.

• Caregiver will move any packages inside the house. 

Communication

• Caregiver will be available for communication via phone or email. Caregiver will use phone number or email to send pictures of the pet during their care. 

Scheduling

• A meet and greet at least 24 hours prior to care is required. 

Emergency:

• At least one emergency contact is required for the caregiver. 

• In case of emergencies, clients must provide contact info for the pet’s veterinarian. 

• If the provided veterinarian is unavailable in an emergency, the caregiver will take the pet to the closest emergency facility. 

Safety

• Caregiver reserves the right to run a background check on potential or existing clients.