Frequently Asked Questions

Do I need a passport?
Yes! Also you should have at least 6 months valid on your passport PAST October 26th (the day of arrival)

Are U.S. citizens permitted to enter?
Yes. As of April 23, 2022, all U.S. Citizens are permitted to enter the Dominican Republic without the need for COVID-19 Vaccination cards or PCR/Antigen test results. We will update this section if more information is provided by the U.S. CDC and Dominican Republic authorities.

Is a negative COVID-19 test (PCR and/or Antigen) required for entry?
Not any more. 

Is a negative COVID-19 test (PCR and/or antigen) required to return to the U.S.?
No. On June 12, 2022 the CDC lifted the negative COVID test requirement for re-entry to the United States. For more details see the CDC's website HERE. We will list updates here as they occur.

Do I need a COVID-19 booster?
No (See above).

I put my spouse down as my roommate. Does my spouse still need to register individually?
Yes. The registration system we are using requires each traveler to register and have their own account - even if they are listed as a roommate on someone else's registration. Double Occupancy FunFest room category prices are PP or "Per Person". That is, the price listed will be charged to each individual's account for Double Occupancy room categories. 

Do I need any special clothing?
The Dominican Republic is in the Caribbean near Puerto Rico. The average temperature in October is 80 degrees. If you plan to participate in tours or excursions bring a nice pair of walking shoes and/or water shoes. The beaches in Punta Cana may have "no-see-ums" near the shoreline; bring bug spray. There may be intermittent periods of rain.

How do I make payments for FunFest?
We recommend you make your payments directly through your bank using Zelle. Zelle is an online payment system like PayPal that nearly all US banks have adopted. It provides a clear documentation trail of your payments, and best of all there are no fees to use it. You can learn more at https://www.zellepay.com. New Horizon Tours has registered with Zelle as:
First Name: New Horizon
Last Name: Tours
Phone #: 3107667544
You may be prompted to confirm that the account registered with Zelle belongs to Tour Pros, LTD. This is correct. Be sure to write the travelers' names and FunFest IDs in Zelle's memo field to ensure the payments are applied to the correct accounts. 

Can I pay by credit card?
To pay with your credit card call Marc Forman at New Horizon Tours directly at 805-499-7544. You will incur a 3.5% fee on top of your payment when you use your credit card.

Can I arrange my own airfare?
Sure. If you plan to arrange your own airfare, be sure to book your flight into Punta Cana International Airport (PUJ). Contact Marc Forman for assistance with booking transfers. The transfer time from PUJ to the TRS Turquesa Hotel is about 30 minutes. IMPORTANT: Plan to arrive at PUJ no later than 4:00 PM on October 26th to ensure you have enough time to make it through customs, get to the hotel, pick up your registration materials, freshen up, and still make it to the private Welcome Happy Hour.

What's the payment schedule?
An initial deposit of $450 is required to secure your spot ($100 cancellation fee). Your balance will be split into 3 equal payments that are due on 5-1-2023, 7-3-2023, and 9-1-2023. If your 2nd and 3rd payments are not received by the 7th of May or July respectively, your spot may be forfeited and given to the next person on the waitlist. If your final payment is not received by September 7th, 2023 you may be subject to cancellation with penalties as described below.

What's the cancellation policy?
Great question! Requests to cancel must be made in writing via email to funfest@nbswr.org. If you cancel before May 1, 2023 we will refund your payments minus a $100 administration fee. If you cancel between May 2, 2023 and July 3, 2023 you will forfeit your $450 deposit. If you cancel between July 3, 2023 and September 1, 2023 you will forfeit your $450 deposit plus the cost of 40% of your land package price.  If you cancel after September 1, 2023 there will be no refund of payments made unless  YOU find a replacement for your lodging and airline ticket (if applicable). Cancellation of just the airfare portion of your package will incur a $100 fee after July 15, 2023. Name changes for lodging are $50, and name changes for airline tickets are $75. If you need to make a name change to your ticket after September 15, 2023 the name change fee is $125. We strongly encourage that you purchase travel insurance. 

How can I get travel insurance?
We recommend ALLIANZ insurance at www.allianztravelinsurance.com. We personally carry Allianz's annual travel insurance to cover all of our trips. You can purchase coverage for individual trips or an annual policy at the above website. If you would like assistance, contact Marc Forman for individual trip insurance pricing.