While our primary audiences will always be our affiliates, most institutions will commonly find themselves interacting with unaffiliated patrons over chat, email, and text. Even though our policies commonly state our services are intended for affiliates, these patrons will come. It's easy to say we are too busy to spend time helping these folks, but often there are quick resources we can provide. This presentation is an argument for, and discussion of, doing cursory research for these patrons to inspire their work and generally support the engagement mission of libraries. These patrons commonly fall into certain categories, including high school or middle school students, local or distant community members, students from other institutions, alumni, and international patrons. In addition to helping the patrons, being willing to establish a friendly ‘face’ for the library should not be undervalued. This may be that patron’s only interaction with your institution. This isn’t an argument to extend access to licensed materials outside our standard user base, but rather to do what we can with what we have. This presentation will discuss some strategies librarians can employ based on the type of user they are interacting with, and highlight how helping unaffiliated patrons is part of our role as information experts.