Hornet Live (Live Streaming Service) A leading global queer social network providing a digital platform for LGBTQ+ connection and advocacy. 

Role Summary: Managed the Thai community by scaling the user base through localized engagement and virtual events. Moderated high-volume content, acted as a cultural liaison for global teams, and analyzed metrics to optimize outreach.

FazWaz (Thailand): A prominent property technology marketplace specializing in residential transactions across Southeast Asia.

Role Summary: Streamlined the rental process by cultivating client relationships and leveraging digital tools to monitor market trends. Managed lease negotiations and coordinated property viewings to ensure seamless transactions.

The Ritz-Carlton, Bangkok: A premier luxury hotel brand under Marriott International known for its legendary service standards.

Role Summary: Directed pre-opening reservation operations, managing complex booking requests and cancellations. Personalized guest stays by identifying individual needs and strategically upselling to maximize revenue launch.

Agoda Services: A global digital travel platform under Booking Holdings providing extensive accommodation and flight deals. 

Role Summary: Resolved complex multi-channel inquiries for a global user base via phone, email, and chat. Maintained high satisfaction scores by delivering empathetic support and expert product guidance.

Marriott Vacation Club (APAC): A global leader in vacation ownership, helping members reserve stays at premier resorts worldwide.

Role Summary: Served as a Vacation Ownership Advisor and exchange student trainee at DLSU-D, managing owner relations and cultural storytelling. Facilitated heritage tours at Museo De La Salle and collaborated on marketing initiatives to enhance the university's public image.

Marriott Vacation Club (Empire Place): A premium urban residence offering upscale hospitality and vacation ownership services.

Role Summary: Curated refined lounge experiences by managing food service and anticipating guest needs. Ensured smooth guest transitions through efficient luggage handling and providing comprehensive resort and local area insights.

DLSU-D (Exchange Programme): A top-tier Philippine university specializing in holistic education and cultural exchange. 

Summary: Served as a Museo De La Salle Ambassador and campus storyteller during a co-operative exchange. Facilitated heritage tours, engaged in cross-cultural learning, and supported marketing initiatives through narrative crafting.

RMUTT (Bachelor of Arts): A leading Thai technology university recognized for producing "hands-on" graduates for the global workforce. 

Summary: Graduated with a 3.61 GPA in English for Communication, focusing on professional linguistics. Developed advanced skills in technical writing, business presentation, and cross-cultural networking.

Thanyaburi School: A world-class secondary institution specializing in intensive bilingual education and linguistic excellence.

Summary: Completed a rigorous English-French program, achieving high fluency and cultural adaptability. Led a team to victory in a National English Drama Competition, demonstrating exceptional public speaking abilities.