AMS FAQ's
Which NARFE officers have what access to AMS information?
How do I find out the names of deceased members ?
If you are a chapter officer, you can get information about deceased members in your chapter with the M112 Chapter Activity Report for the date range desired (but no earlier than 6/1/2019 when AMS was implemented).
Federation officers may need to send a message to NARFE membership ( memberrecords@narfe.org ) in special cases.
How do I contact CAB to request a new feature on the AMS?
How do Chapters verify the dues they receive from National?
Why does the Contact Us page on the NARFE-hosted websites have the wrong officers listed for my chapter?
The “Contact Us” section reflected in the NARFE-hosted websites looks at the OAM as of 6/1/19 and not the AMS files. This discrepancy will be corrected with our new website. In the meantime, NARFE IT can do a manual update for individual websites that need corrections.
What normally happens when a dropped member is reinstated?
How do I have a link to my Chapter website included in the “Find a Local Chapter”? How do I edit the information to include meeting location and dates ?
Once you are logged in to the Officer Portal, find your chapter dashboard. The six oval buttons include one that says “Update Chapter”. Select that, and you will see a form that allows you to add a meeting location, dues amount, and a text box that can be used to tell about chapter meetings. There are also spaces for your website and Facebook URLs.
Here’s a sample message for the text box: "NOTE: During the pandemic, in-person meetings have been suspended. Register at [federation/chapter email address] if you want a link to one of the virtual meetings. In non-pandemic times, the chapter meets on the first Tuesday of the month, from September through June. No meetings in July/August. Social Hour 11:30-12:45; Soup/Sandwich lunch can be purchased; General meeting begins at 12:45 Speakers are announced in the newsletter and on the Chapter website and Facebook page. Email [email address of secretary or chapter contact] for more information."
[This question was asked and answered via FEDHub in February 2022, and then compiled by CAB for the FAQs on our NARFE CAB Website in March. To ask other NARFE technology questions, join the “Hail a CAB!” community in FEDHub. OR, write your CAB Representative.]