Ledger.com/Start Not Working? | 10 Fixes & Setup Guide (2026)

If Ledger.com/start is not working, don't worry. Most setup problems are caused by browser issues, slow internet, USB connection errors, outdated Ledger Live versions, or incompatible firmware. The good news is that these problems are usually easy to fix without affecting your cryptocurrency.

Start by opening Ledger.com/start in the latest version of Chrome, Edge, Firefox, or Safari. If the website doesn't load correctly, clear your browser cache or try another browser. Make sure your internet connection is stable before downloading Ledger Live.

If Ledger Live installs but doesn't detect your Ledger Nano X, Ledger Nano S Plus, or Ledger Flex, reconnect the device using the original USB cable. Try another USB port and restart both your computer and the Ledger device. Installing the latest firmware can also resolve many compatibility issues.

Avoid downloading Ledger Live from unofficial websites. Fake software may contain malware designed to steal cryptocurrency. Always verify that you're using the official Ledger setup page before installing anything.

Quick Fixes

FAQ

Why isn't Ledger Live detecting my wallet?

USB issues, outdated firmware, or an older version of Ledger Live are the most common causes.

Will reinstalling Ledger Live delete my crypto?

No. Your assets remain protected by your Ledger device and recovery phrase.

Conclusion

Most Ledger.com/start problems can be fixed quickly by updating software, checking connections, and following the official setup process.