Privacy Policy – Namma Ooru Cab (NOC)
Effective Date: 27/02/2026
1. Introduction
Namma Ooru Cab (NOC) (“we,” “our,” or “us”) operates a mobile application that connects users with drivers for transportation-related services. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
By using the app, you agree to this Privacy Policy.
2. Information We Collect
A. User Information
We may collect:
• Full name
• Mobile phone number
• Email address (optional)
• Profile photo (optional)
• Address details
B. Driver Information (Verification)
To ensure safety and compliance, we may collect:
• Full name
• Mobile number
• Government-issued ID (such as Aadhaar)
• Driving license details
• Vehicle registration and insurance details
• Driver profile photo
This information is used only for identity verification, safety, and legal compliance.
C. Location Information
We collect location data to provide core functionality:
• Foreground location for finding and assigning drivers
• Background location only during an active trip
Background location is used strictly to:
• Enable continuous trip tracking
• Support navigation
• Improve user and driver safety
We do not collect location data when the app is not in use or when no trip is active.
D. Ride Information
• Pickup and drop locations
• Trip details and ride history
E. Device & Technical Information
• Device type and OS
• App version
• IP address
• Crash logs
F. Communication
• In-app communication
• Support interactions
3. Payments
Namma Ooru Cab supports offline payments (cash to driver).
The app does not process digital payments, cards, or financial transactions.
4. How We Use Information
We use data to:
• Provide and manage services
• Match users with drivers
• Verify driver identity
• Enable trip tracking
• Improve safety and prevent fraud
• Provide support
• Comply with legal requirements
We do not sell personal data.
5. Sharing of Information
We may share limited data:
• With drivers (name, trip details, contact if needed)
• With service providers (maps, hosting, SMS, notifications)
• When required by law
6. Data Security
We implement:
• Encrypted communication (HTTPS)
• Secure storage
• Restricted access controls
7. Data Retention
We retain data:
• While accounts are active
• As required for legal compliance
• For safety and fraud prevention
Users can request deletion via support.
8. Your Rights
Users may:
• Access their data
• Correct information
• Request deletion
Contact: sgsapp20@gmail.com
9. Permissions
The app may request:
• Location (for trip functionality)
• SMS (for OTP verification)
• Camera (for profile/photo upload)
• Photos/Media (for document upload)
• Notifications
Permissions are used only for core app features.
10. Children’s Privacy
The app is not intended for children under 13.
11. Updates
We may update this policy from time to time.
12. Contact
Namma Ooru Cab
Email: sgsapp20@gmail.com