Effective Date: 1 February 2026
App Name: Nalla Neram Astro
Nalla Neram Astro ("we", "our", or "us") operates the Nalla Neram Astro mobile application.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By using the App, you agree to the collection and use of information in accordance with this policy.
We may collect the following personal information:
Name
Phone number
Date of birth
Birth place
Delivery address
Audio files uploaded for astrology consultation
Questions submitted through the App
Payments are processed securely through Razorpay. We do not store your card details, UPI details, or banking information.
We use your information to:
Provide astrology consultation services
Process bookings and appointments
Process product purchases
Deliver religious products
Provide customer support
Send important service-related notifications
Improve our services
All payments are securely processed through Razorpay, a third-party payment gateway provider.
We do not collect or store your financial payment details.
Razorpay may collect and process your payment data according to their privacy policy.
We implement reasonable administrative and technical security measures to protect your personal information.
All data transmission is encrypted using HTTPS.
However, no method of transmission over the Internet is 100% secure.
We do not sell or rent your personal information.
We may share limited information with:
Razorpay (for payment processing)
Delivery partners (for shipping products)
Service providers who assist in operating the App
We retain your personal information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Users may request deletion of their personal data by contacting us at the email below.
Nalla Neram Astro is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
You may:
Request access to your data
Request correction of incorrect information
Request the deletion of your data
To exercise these rights, contact us at the email provided below.
If you have questions about this Privacy Policy, you may contact us at:
Email: nallaneramastro@gmail.com
Company Name : Nalla Neram Astro
Location: Erode