Last Updated: August 28, 2026
Nalgonda VR Gaming Zone ("we," "our," or "us") operates the Nalgonda VR Gaming Zone mobile application (the "App"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our App and the choices you have associated with that data.
By using the App, you agree to the collection and use of information in accordance with this policy.
We collect several different types of information for various purposes to provide and improve our service to you.
A. Types of Data Collected
Personal Data: While using our App, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This includes:
◦ Email address (for Admin/Customer authentication)
◦ First name and last name
◦ Phone number (for session management and billing)
Loyalty & Gamification Data: To provide our rewards features, we collect data regarding:
◦ Loyalty points earned and redeemed
◦ Coupon codes generated
◦ Progress in challenges, achievements, and "Spin & Win" history
Usage Data: We collect information on how the App is accessed and used. This may include your device's IP address, device type, operating system version, the pages of our App that you visit, the time and date of your visit, and other diagnostic data.
We use the collected data for various purposes:
To provide and maintain the App: Including tracking gaming sessions and timers.
To manage your account: Authenticating you as a user or administrator.
To facilitate the Loyalty Program: Calculating points, unlocking achievements, and managing coupons.
To generate and share bills: Creating PDF statements that can be shared via third-party apps like WhatsApp.
To provide customer support: Responding to your requests and inquiries.
To monitor usage: Analyzing usage patterns to improve performance via Firebase Analytics and Crashlytics.
To provide advertising: Showing relevant ads through Google AdMob.
We value your control over your data.
Data Retention: We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.
Data Deletion Request: You have the right to request the deletion of your account and all associated data. To request deletion, please contact us at sp5353210@gmail.com. Upon verification, we will delete your profile, loyalty history, and account information from our Firebase database within 30 days.
We employ third-party companies to facilitate our App. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Firebase (Google): Used for Authentication, Realtime Database, Analytics, and Crash Reports. Firebase Privacy Policy
Google AdMob: We use AdMob to display advertisements. AdMob uses the Advertising ID (AD_ID) to provide personalized ads. You can reset your Advertising ID or opt-out of personalized ads in your Android device settings. Google Advertising Privacy
WhatsApp: Used solely for the purpose of sharing PDF bills at the user's explicit request. We do not share your data with WhatsApp automatically.
The App requires the following permissions to function:
Internet & Network State: To sync gaming data and load ads.
Post Notifications: To alert you when your gaming session is ending.
Schedule Exact Alarm & Receive Boot Completed: To ensure gaming timers and notifications remain accurate and functional even after a device restart.
Vibrate: For haptic feedback during alerts.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal data, we will delete this from our servers immediately.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
If you have any questions about this Privacy Policy, please contact us:
By email: sp5353210@gmail.com