Naivas Supermarket is a homegrown Kenyan supermarket chain that has been in operation for over 30 years. At the core of our operations is the drive to continuously meet and exceed the customer’s needs, enabling us to provide better services. Living the business mantra, “We exist to make other people’s lives better,” Naivas is more than just a retail store – we complement the lifestyles of those who seek our services. 

Naivas Loyalty Program

Get Your Naivas Reward Card

The Naivas Loyalty program is a customer reward system where registered cardholders accumulate points for every purchase made worth KES 100 and above. The points can be redeemed for the purchase of any products at any Naivas stores countrywide. The more you shop the more points you accumulate.

If you have any questions or concerns about your loyalty points, visit the FAQ section at the bottom of the page. If your concern is not addressed in the FAQs, fill out the form and we’ll get back to you as soon as possible.

How do you become a registered cardholder?

To be part of our loyalty program, visit any Naivas branch country-wide and get registered. All we need is your ID and phone number to get you onboarded. Registration only takes a few minutes. You can even register for the Naivas loyalty program on your next shopping visit to our stores and start accumulating points.