Taiwan Center for Security Studies(TCSS)

Office Assistant

• Produced high-quality communications for internal and external use.

• Provided clerical support, addressing routine and special requirements.

• Secured essential information and determined logistics to coordinate meetings and travel. 

• Executed record filing system to improve document organization and management.

• Completed clerical tasks such as filing, copying, and distributing mail.

• Prepared meeting rooms and materials and record important information.

• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

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Myanmar institute of strategic and international studies (MISIS)

Intern, Technician, and Librarian

• Sorted, organized, and maintained files.

• Provided clerical support, addressing routine and special requirements.

• Determined maintenance requirements and assigned repairs to qualified employees.

• Answered and transferred incoming telephone calls, taking messages for various staff members. Performed troubleshooting and diagnosis of malfunctioning equipment.

• Researched and reviewed the information in support of daily objectives.

• Applied critical thinking and research to address complex issues.

• Distributed office supplies and files for staff. Researched, planned, and set up attractive and informative library exhibits.

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Zego Bird Online Shopping

August 2017  - February 2018

Networking Engineer

• Provided network support services for devices such as hubs, bridges, routers, and other hardware. Initiated and managed network test facilities to verify network hardness and resilience.

• Troubleshoot complex multi-vendor network service provider issues.

• Assisted with the implementation and support of network monitoring tools.

• Managed, tracked, and coordinated problem resolution and escalation processes.

• Created VPN infrastructure and allowed for secure remote connections.

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360° Petrol

May 2017  - July 2017

IT Assistant

• Reviewed system and network performance to make proactive adjustments based on established IT policies.

• Maintained current software licenses and patched applications to stay up-to-date with latest features. Responded to queries on phone, via email, or through the IT ticketing system.

• Installed and configured software and hardware. Removed malware, ransomware and other threats from laptops and desktop systems.

• Maintained servers and systems to keep networks fully operational during peak periods.

• Patched software and installed new versions to eliminate security problems and protect data. Configured hardware, devices and software to set up workstations for employees.