1. Privacy Policy
Last Updated: June 2026
Welcome to MYZAD DELIVERY SERVICES ("we," "our," or "us"). We are committed to
protecting the privacy, freedom, and personal data of our users in accordance with Law
No. (30) of 2018 with respect to Personal Data Protection ("Bahrain PDPL"). This
Privacy Policy explains how we collect, use, process, and safeguard your personal data
when you use our mobile application.
1. Data Controller
For the purposes of the Bahrain PDPL, the Data Controller is:
• Company Name: MYZAD DELIVERY SERVICES
• Registered Address: Bahrain
• Contact Email: hello@myzad.online
2. Lawful Basis for Processing
We only collect and process your personal data when we have a lawful basis under Article
4 of the Bahrain PDPL, which includes:
• Your explicit, written, or electronic consent.
• The performance of a contract to which you are a party (e.g., delivering your order).
• Compliance with a legal obligation imposed on us under Bahraini law.
3. Personal Data We Collect
We may collect and process the following types of personal data:
• Identity Data: Name.
• Contact Data: Email address, phone number, and Delivery address.
• Technical Data: Device type and operating system.
• Notification Data: Device notification tokens and related technical identifiers required to send push notifications, including order updates, delivery updates, account-related alerts, and other service communications.
Important Note on Sensitive Data: We do not knowingly collect "Sensitive Personal
Data" (such as biometric data, genetic data, health status, or religious beliefs) without
obtaining prior written authorization from the Bahrain Ministry of Justice, Islamic Affairs and
Waqf, as required by law.
4. How We Use Your Data
We use your personal data to:• Provide, maintain, and improve our app services.
• Process and fulfill your orders, transactions, and requests.
• Communicate with you regarding updates, customer support, and security alerts.
• Send you marketing communications, provided you have opted in to receive them.
5. Data Security and Retention
We implement strict technical and organizational security measures to prevent
unauthorized access, loss, alteration, or disclosure of your data. Your data is retained only
for as long as necessary to fulfill the purposes outlined in this policy or to comply with
statutory retention periods mandated by the Ministry of Industry and Commerce (MOIC) in
Bahrain.
6. Cross-Border Data Transfers
In compliance with Article 12 of the Bahrain PDPL, your personal data will not be
transferred outside the Kingdom of Bahrain unless it is to a country approved on the
official whitelist by the Personal Data Protection Authority, or unless you have given explicit
consent to the transfer.
7. Your Data Subject Rights
Under the Bahrain PDPL, you possess the following rights regarding your data:
• Right to be Informed: To know why and how your data is being processed.
• Right of Access: To request confirmation and a copy of your personal data being
processed (processed within 30 days).
• Right to Rectification: To request the correction of inaccurate or incomplete data.
• Right to Erasure (Block/Delete): To request the deletion of your data under
specific legal grounds.
• Right to Object: To object to processing intended for direct marketing or based on
legitimate interests.
To exercise any of these rights, please contact us at hello@myzad.online. You also have
the right to lodge a complaint directly with the Personal Data Protection Authority in
Bahrain.