Account Deletion Agreement
1. Introduction and Acceptance
This Agreement governs the deletion of user accounts ("Account") for the game application(s) (the "Game") provided by Mythical Weavers: Pixel Realm ("we," "us," or "our") through the Apple App Store and Google Play platforms. By initiating the Account deletion process, you ("User") agree to the terms herein. If you disagree, do not proceed with deletion.
2. Right to Delete Your Account
You have the right to delete your Account at any time. This right is recognized under global data protection laws (e.g., GDPR Article 17, CCPA § 1798.105) and platform policies (Apple App Store Review Guideline 5.1.1, Google Play User Data Policy).
3. Pre-Deletion Requirements
Before deletion, you must:
• Complete any pending purchases, refund requests, or disputes
• Address any active bans, suspensions, or Terms of Service violations
• Export or save game progress and virtual items you wish to keep
Note: We cannot recover any data after deletion
4. How to Request Deletion
4.1 Direct Request Options:
• Through in-game settings: Settings > Account > Delete Account
• Via email to: yousefsharabi2@gmail.com (use subject "Account Deletion")
4.2 Identity Verification:
To prevent unauthorized deletion, we require:
• Your registered email or username
• Completion of two-factor authentication (if enabled)
We will not request additional information beyond what was collected during registration
5. Data Processing After Deletion
5.1 Personal Data Handling:
We will permanently delete or anonymize your:
• Profile information (username, email, device ID)
• Game progress and interaction history
• Chat logs and social connections
Anonymized data may be retained for analytical purposes where permitted by law
5.2 Data Retention Exceptions:
We may retain data where required by law for:
• Fraud investigation and payment disputes
• Legal compliance (tax records, transaction logs)
• Security incident evidence (retained for up to 3 years)
6. Virtual Assets Policy
• All virtual currency, items, and progress will be permanently forfeited
• No refunds, transfers, or compensation will be provided for lost Virtual Assets
• By proceeding with deletion, you acknowledge and accept these terms
7. Important Limitations
• Account deletion is permanent and irreversible
• You may create a new Account, but previous data cannot be restored
• This deletion does not affect your Apple ID, Google Account, or other platform accounts
8. Legal Provisions
• Governing Law: This Agreement is governed by Singapore law
• Disputes: Must be resolved through arbitration or small-claims court within 1 year
• Class Action Waiver: Claims may only be pursued individually
9. Contact Information
For questions or deletion requests:
• Email: yousefsharabi2@gmail.com
• Response Time: Within 20 business days for deletion requests
By initiating Account deletion, you confirm that you have read, understood, and agreed to this Agreement.
© 2025 Mythical Weavers: Pixel Realm. All rights reserved.