2421 W 24th St. Apt. 201 Greeley, CO. 80634
Phone: (970)397-9627 Email: cs.gollhofer@gmail.com
It is my desire to obtain employment in a business that provides great customer service and great value to its customers. I would like to be a productive member of a team and help provide customers with an experience that is pleasing to them. It is my goal to give customers an experience that will bring them back.
Sterling Heights Apartments January 2019-Present
§ Prepared leasing files for all residents and kept them current with the necessary information
§ Set up personalized tours for each prospect
§ Keep the management office clean and welcoming
§ Answered any questions about finances, leasing process, maintenance issues for prospects and residents
§ Wrote up leases and addendums for each resident and read through everything to make sure all information is correct before sending the documents to residents
§ Practice and perfected the use of a Customer Relations Management software for each resident and prospect
§ Use Microsoft Office regularly
First National Bank March 2017- August 2018
§ Assist customers and non-customers with financial transactions such as withdrawals and deposits
§ Kept a clean and organized cash drawer and balanced it every day
§ Help with opening and closing duties around the bank
§ Answered any questions and addressed any concerns from customers about their accounts and any future accounts
§ Dealt with cash transactions
§ Help customers find a good account that works best for them
University of Northern Colorado August 2014 – Present
· Bachelor of Arts: English
Aims Community College August 2015-August 2016
· CRM Software
· Microsoft Office
· Time Management
· Project Management
· Organizational Skills
· Customer Service Experience