You probably have many questions, whether about lawn care or our company specifically. You may not know what questions to ask to ensure you are choosing the right company for you and your lawn, but coming up with the right questions is important. This is why we have taken the liberty to go ahead and answer some of the most common questions.
How long have you been in business?
We have just opened up shop in April 2024. We are an established LLC.
Tell me about your company's specialties and what you offer?
We are focused on mowing, edging, and hedging work.
What is the level of expertise and tenure of your team?
Dayton has no professional experience when it comes to lawn care; however, he has learned these necessary skills growing up and learning from his parents and other family members. Rest assured, he is fully prepared and capable of handling your lawn care needs.
How is your company different than other companies?
We truly believe it is a pleasure to serve you and your family. From the moment you call the receptionist, Victoria, to Dayton arriving at your home, to receiving the invoice, we hope every moment is filled with joy and you find comfort knowing you are well taken care of by someone who truly cares.
What will happen when I have a question or a concern?
We will do our absolute best to resolve your concern quickly and professionally. If there is a question that we do not have the answer to immediately, we will be more than happy to conduct research to find an answer as fast as possible.
What lawn care services do you provide?
Lawn mowing, weed-eating, border edging driveways, walkways, and patio areas, spring cleanup of lawn debris, mulching, hauling, junk removal, and more.
What services do you NOT provide?
As of now, we do not offer fertilization, pest control, or irrigation repairs. Dayton is receiving the necessary training for fertilization and will be certified through the State in the near future.
Can you help with landscape projects?
As of now, we are not able to handle garden designs. We can, however, take care of small land cleanup, such as debris from fallen trees (limbs, branches, and dead leaves).
How often will you perform services?
Regular lawn care and maintenance is essential for a healthy and well-maintained lawn. We offer as needed services, where you give us a call when you would like to schedule service. We also offer preventative maintenance contracts with customized timeframes tailored to your lawn.
How are your costs determined?
First, take a good look at your lawn and think about what you would like to change and what you do not want to change. If you prefer basic service, your cost will be relatively low compared to other lawn services in our area. If you have more complex goals, the cost will be higher based on your specific needs. If you have budget restrictions or requirements for your lawn services, be sure to discuss this with Victoria or Dayton.
Do I need to be home when you come?
Not necessarily, no. We do not require anyone to be home. If you live in a gated community, have privacy gates, or have pets that stay outdoors while you're at work, we can discuss that when scheduling someone to come out. Once the service is completed, you will receive an invoice via email/text and will have the option to pay online.
Do I need to sign a contract?
While we do not require contracts, we highly encourage them. By signing a contract, you are guaranteeing consistent service and maintenance for your lawn. You are able to cancel the contract at any time with a 30 day notice.
Do you offer any discounts?
We do offer discounts to military members. We also have discounts for some of our maintenance contracts. Ask us for more information!
Do I need to pay a deposit when signing a contract?
No, we will never ask for a deposit.
What payment methods do you accept?
We accept cash, credit/debit card, CashApp, and Venmo. We encourage you to put your card on file via our secure customer portal, which has bank-level encryption.
How does your billing work?
All customers are Due Upon Receipt and payment will be collected according to your billing terms. You are able to bill per visit, monthly, or yearly. This is based on the customer's needs and service plan.