PRIVACY POLICY

Mynzo

Email: mynzoworld@gmail.com

Last Updated: June 2026

Mynzo ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how information is collected, used, disclosed, stored, and safeguarded when you use the Mynzo mobile application and related services.

By accessing or using Mynzo, you agree to the collection and use of information as described in this Privacy Policy.

Personal Information

We may collect:

• Full Name
• Mobile Number
• Email Address
• Delivery Address
• Billing Address
• Profile Information

Account Information

• Login credentials
• Saved addresses
• Wishlist information
• Shopping preferences

Order Information

• Products viewed and purchased
• Cart information
• Order history
• Transaction records
• Delivery details

Payment Information

Payments are processed through trusted third-party payment providers. Mynzo does not store complete credit card numbers, debit card details, banking credentials, or UPI PIN information.

Device Information

We may automatically collect:

• Device model
• Operating system version
• Device identifiers
• IP address
• App version
• Usage analytics
• Crash reports

Location Information

With your permission, we may collect location information to:

• Improve delivery services
• Detect delivery locations
• Provide location-based features
• Enhance user experience

We use collected information to:

• Create and manage user accounts
• Process orders and payments
• Deliver products and services
• Provide customer support
• Send order and delivery updates
• Improve application performance
• Prevent fraud and unauthorized activities
• Comply with legal obligations

Location Permission

Used to identify delivery locations and improve delivery services.

Camera Permission

Used for profile pictures, product reviews, support requests, and user-generated content.

Storage / Photos Permission

Used to upload and access images or files selected by users.

Notification Permission

Used to send:

• Order updates
• Delivery notifications
• Promotional offers
• Important service announcements

Phone Permission (If Applicable)

Used to facilitate communication with customer support and delivery personnel.

We may share information with:

• Delivery partners
• Payment service providers
• Cloud hosting providers
• Analytics providers
• Customer support providers
• Government authorities when required by law

We do not sell personal information to third parties.

We implement appropriate technical and organizational security measures to protect information from unauthorized access, disclosure, modification, or destruction.

However, no internet transmission method or electronic storage system can be guaranteed to be completely secure.

We retain information only as long as necessary to:

• Provide services
• Complete transactions
• Meet legal obligations
• Resolve disputes
• Enforce agreements

Users may:

• Access personal information
• Update profile information
• Correct inaccurate information
• Request account deletion
• Withdraw permissions where applicable

Requests may be submitted through the contact information below.

Mynzo is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

The application may use third-party services including:

• Google Play Services
• Firebase Analytics
• Firebase Cloud Messaging
• Payment Gateway Providers
• Cloud Hosting Providers
• Delivery Service Providers

These providers may process information according to their own privacy policies.

We may update this Privacy Policy periodically. Updated versions will be posted within the application and become effective immediately upon publication.

If you have any questions regarding this Privacy Policy, please contact:

Mynzo

Email: mynzoworld@gmail.com

By downloading, installing, or using Mynzo, you acknowledge that you have read, understood, and agreed to this Privacy Policy.