Last updated: 20 Dec, 2025
These Terms of Service govern your use of the MyMate mobile application on iOS and Android.
By downloading or using MyMate, you agree to these Terms. If you do not agree, please do not use the app.
MyMate is an AI-powered companion application designed to provide conversation, emotional support, and companionship.
MyMate is:
Not a real person
Not a dating service
Not a professional service
Not a replacement for human relationships
All interactions are generated by artificial intelligence.
You must be at least 13 years old to use MyMate.
If you are under 18, you should use the app only with permission from a parent or legal guardian.
When using MyMate, you agree that you will:
Use the app respectfully and lawfully
Not misuse, abuse, or attempt to harm the system
Not use the app for illegal activities
Not attempt to access internal systems or data
You are responsible for your use of the app and the content you submit.
All replies are generated by AI
Responses may not always be accurate or appropriate
Conversations should not be treated as professional advice
MyMate does not provide medical, legal, or mental health advice
Use the app for entertainment and emotional comfort only.
Some features may require account creation.
You are responsible for:
Keeping your account information secure
All activity that occurs under your account
We may suspend or terminate access if the Terms are violated.
If MyMate offers paid features:
Payments are handled through the App Store or Play Store
Subscription terms are shown before purchase
Refunds follow Apple or Google policies
We do not handle payments directly.
We aim to keep the app available, but we do not guarantee uninterrupted access.
Features may change, update, or be removed at any time.
All content, design, and technology in MyMate belong to MyMate.
You may not copy, modify, distribute, or misuse any part of the app.
MyMate is provided on an “as is” basis.
We are not responsible for:
Emotional decisions made by users
Reliance on AI responses
Loss of data or interruptions
Use the app at your own discretion.
You may stop using the app at any time.
We may suspend or terminate access if:
These Terms are violated
Required by law
Necessary to protect the platform or users
We may update these Terms occasionally.
Continued use of the app means you accept the updated Terms.
For questions about these Terms, contact us at:
Email: hello@heylove.app