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There are a few different ways in which you can access GoToConnect's voicemail system. (See How do I add a voicemail greeting? - GoToConnect Support for details.) The steps below work when using GoToConnect Desktop and Mobile, and/or your desk phone at Dartmouth. They do not work with a phone that is not part of Dartmouth's phone system (e.g. a home phone). If you are at home and need to update the voicemail greeting on your Dartmouth phone, and do not have GoToConnect installed on a computer or cell phone that is with you, log into my.jive.com then follow these directions. See =85346 for information on logging into the web portal.

Note: If you use the GoToConnect Desktop software, simply follow the instructions below. If you use the GoToConnect Mobile client, a desk phone, or the phone web portal, log in to the web portal first at my.jive.com with your Dartmouth NetID and password before following the instructions below.

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There are two ways to export your client data from GoToConnect. It depends on which admin control panel you use to run your account. One is from the my.jive.com/pbx login page and the other from the admin.goto.com login page. e24fc04721